Employee Relations Director
About The Position
The Employee Relations Director will be responsible for interpreting and ensuring consistent application of CommuniCare policies and procedures. This role provides guidance and oversight on corrective actions, reviews and approves employee terminations, and assists in conducting complex investigations related to employee complaints, misconduct, and workplace conflict. The Director will also receive and address escalated employee concerns, review and approve rehire and transfer requests, and partner with leadership to offer expertise on employee relations matters. Additionally, this position involves conducting training on employee relations processes, identifying trends to reduce turnover and minimize risk, and performing HR audits for compliance.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or related field required.
- 5+ years of progressive HR experience, with a strong focus on employee relations
- Demonstrated expertise in handling complex employee relations issues, investigations, and dispute resolution
- Ability to manage sensitive issues with confidentiality and professionalism
- Strong organizational and decision making abilities
Nice To Haves
- Prior experience in long-term care or healthcare setting strongly preferred
- Experience working in a multi-state/locations, complex business environment preferred
Responsibilities
- Interpret and ensure consistent application of CommuniCare policies and procedures
- Provide guidance and oversight on corrective actions to ensure fairness, consistency, and legal compliance
- Review and approve employee terminations to ensure appropriate process, documentation, and policy adherence
- Assist in conducting complex or high level investigations related to employee complaints, misconduct, and workplace conflict
- Receive and address escalated employee concerns and complaints, ensuring follow through and resolution
- Review and approve rehire and employee transfer requests in alignment with CommuniCare policies and operations needs
- Partner and maintain strong communication with leadership, offering expertise and support on employee relations matters
- Conduct training and coaching on employee relations processes, policies, documentation expectations, and HR best practices
- Identify trends and recommend proactive strategies to reduce turnover, minimize risk, and improve employee satisfaction
- Conduct regular HR audits to ensure compliance and regulatory requirement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
