Employee Relations Coordinator

Anderson Center for Autism•Town of Hyde Park, NY

4d•Onsite

About The Position

The Employee Relations Coordinator plays a critical role in fostering a fair, respectful, and legally compliant workplace culture at Anderson Center for Autism. Reporting to the Assistant Director of Human Resources, this role is responsible for managing complex employee relations matters including workplace investigations, policy interpretation, and conflict resolution. The Employee Relations Coordinator partners closely with HR leadership and agency management to ensure sensitive employee concerns—such as harassment, discrimination, hostile work environment complaints, and serious policy violations—are handled with consistency, professionalism, and care. This role focuses on higher‑risk, complex employee relations issues, while routine grievances and standard staff development activities are managed by the Coordinator of Staff Development. At Anderson Center for Autism, employee relations is about more than policies and procedures—it’s about protecting dignity, strengthening leadership practices, and supporting a healthy work environment so our staff can deliver the highest quality of care. As an Employee Relations Coordinator, your work directly supports quality of life by ensuring employees feel heard, treated fairly, and supported through challenging situations. You’ll collaborate with experienced HR leaders, influence organizational practices, and help shape a culture grounded in respect, accountability, and continuous improvement.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field
Sufficient human resources experience to independently manage complex employee relations issues and workplace investigations
Strong knowledge of employment laws, employee relations best practices, and confidentiality standards
Excellent communication, documentation, and analytical skills
Ability to exercise sound judgment, discretion, and professionalism in sensitive situations

Responsibilities

Manage complex employee relations matters and conduct workplace investigations involving misconduct, harassment, discrimination, hostile work environment complaints, policy violations, and other serious concerns
Conduct thorough and impartial investigations, including interviewing complainants, witnesses, and respondents; gathering documentation; and preparing detailed written findings
Ensure investigations are completed in a timely, confidential, professional, and legally compliant manner
Provide consultation and guidance to supervisors and leadership on complex employee relations issues, conflict resolution, corrective actions, and documentation
Support management personnel through the progressive discipline process, including preparation and review of written warnings, final warnings, performance improvement plans, and termination documentation
Review disciplinary actions to ensure consistency, fairness, and compliance with agency policy and employment law
Participate in disciplinary and investigatory meetings as requested
Maintain confidential employee relations records, investigation files, and case tracking in accordance with agency policy and legal requirements
Manage unemployment claims, including reviewing claims, preparing documentation, and participating in hearings when necessary
Analyze employee performance evaluation data and disciplinary trends to identify organizational risks, training needs, and systemic concerns; prepare quarterly summary reports for HR leadership
Collaborate closely with the Assistant Director of Human Resources, Director of HR, and CHRO on complex cases, special projects, policy development, and process improvements
Assist with updates to HR policies, procedures, and employee handbook materials
Coordinate and support special projects and departmental events, including staff recognition initiatives, benefits-related events, and other HR activities as assigned