Employee Relations Coordinator

Credo•San Jose, CA

6d•$70,000 - $85,000

About The Position

We are looking for an Employee Relations Coordinator to help Credo employees and leaders address workplace concerns with care, fairness, and timely follow-through. You will handle assigned cases from intake and fact-gathering through a proposed resolution and documented closure, with leadership approval. You will also partner with leaders on clear performance improvement plans (PIPs). Credo’s mission is to transform connectivity at scale through fast, reliable, and energy-efficient system solutions. Our high-speed copper and optical interconnect products deliver industry-leading power and performance at up to 1.6T to meet the ever-expanding data infrastructure demands of AI. Our product portfolio includes ZeroFlap (ZF) Active Electrical Cables (AECs) and ZF optical transceivers, OmniConnect memory solutions, and a suite of retimers and DSPs for optical and copper Ethernet and PCIe, all leveraging the PILOT diagnostic and analytics software platform. Credo innovations enable our customers to connect the systems that connect the world. Credo is committed to creating an inclusive environment for all employees and welcome applicants from diverse backgrounds without regard to race, color, religion, gender, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, ethnicity, genetic information, age, disability, veteran status, or any other legally protected basis. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected].

Requirements

At least two years of People Team, employee relations, performance documentation, or related experience
Neutral listening and the ability to conduct balanced intake conversations, fact-gathering, factual summaries, and follow-up under senior oversight.
Strong writing that turns evidence into clear case records and leader-provided examples into measurable performance documents.
Working knowledge of California employment practices and judgment about when to involve People Team leadership or Legal.
Careful organization, discretion, deadline tracking, and comfort with a People system, case tracker, or other access-controlled digital records.
Clear communication with employees and leaders across different functions, working styles and locations.

Nice To Haves

Experience supporting employees and leaders in a technology, engineering, semiconductor or fast-moving office environment.
Training or supervised experience in workplace investigations, facilitated conversations and PIP drafting.
Experience organizing digital evidence, versioned documents and recurring review materials.
A relevant professional certification or bachelor's degree in business, psychology or a related field; equivalent practical experience is welcome.

Responsibilities

Receive concerns directly or through a People Business Partner; listen to employees, document the allegation and immediate needs, and set the next step with guidance from People Team leadership.
Handle assigned concerns involving peers, team dynamics, or feedback about leaders; interview relevant people, review records, and prepare objective factual summaries.
Propose a practical response, obtain approval, facilitate a conversation when appropriate, and document employee follow-up and closure.
Recognize when a concern involves harassment, discrimination, retaliation, safety, accommodation, leave, or other significant risk, and escalate promptly.
Partner with leaders to draft specific PIPs and coaching documents with job-related expectations, measurable progress, support and check-in dates.
Prepare leaders for respectful performance conversations while keeping their ownership of assessment, feedback and decisions clear.
Maintain accurate, access-controlled case and PIP records, including interviews, evidence sources, approvals, versions, and follow-up.
Prepare materials for a biweekly review and improve practical case and PIP tools.