Employee Relations Consultant II
About The Position
The Employee Relations Consultant II establishes and develops trusted relationships with local leadership, HRBP teams, and key stakeholders. The role supports day-to-day team member relations across assigned multi-facility locations, advises staff and leadership on employee relations issues, and facilitates initiatives that promote a positive employee relations environment aligned with ECU Health’s mission and values. The position serves as a subject matter expert for employee relations investigations and reporting, identifies issues, and recommends solutions. The consultant provides guidance and coaching on employee relations matters, investigates complaints, recommends resolutions, supports appeals and grievance processes, and partners with HR, Legal, Compliance, and facility leaders. The role also provides after-hours employee relations coverage as needed and delivers updates and data to HR leadership and executive teams.
Requirements
- Bachelor's degree required.
- 3–4 years of experience required.
Nice To Haves
- Master's degree or higher preferred.
Responsibilities
- Facilitates positive relationships and communication between team members and departments through meetings, individual communications, and visibility and accessibility to colleagues and staff.
- Participates in team huddles and meetings, providing professional updates and feedback and communicating concerns through appropriate channels.
- Cross-trains and supports teammates by maintaining working knowledge of departmental tasks.
- Assists with system coordination of team member relations issues.
- Builds employee relations expertise by collaborating with Employee Relations leadership and HRBPs, and develops knowledge of employment laws to apply to employee relations matters.
- Collaborates with leadership and stakeholders to develop legally sound solutions to complex cases and support employee and business success.
- Provides employee relations coverage and support after hours as needed, including 24-hour support.
- Facilitates discussions and provides consistent advice and guidance to managers and employees to resolve work-related conflict.
- Coaches departmental leaders on their employee relations responsibilities.
- Conducts investigations and recommends resolutions for employee relations problems, including sexual and racial harassment complaints.
- Supports local HRBPs with employee appeals and grievance processes and regularly reviews employee relations matters and facility-specific analytics with them.
- Identifies patterns and anticipates employee-related issues; develops, recommends, and initiates resolution steps consistent with policies and procedures.
- Supports Employee Relations leadership and Legal with investigations and pending litigation; escalates complex matters and coordinates key stakeholder partnerships as needed.
- Facilitates facility unemployment compensation hearings with managers, return-to-work processes, and ADA interactive processes.
- Identifies and recommends retention strategies and positive employee relations initiatives.
- Orients new facility leaders to Employee Relations partnership processes and philosophy.
- Reviews corrective action documentation, provides constructive feedback, recommends appropriate corrective action levels, and interprets HR policies and procedures.
- Represents ECU Health in ESC unemployment benefit hearings; reviews personnel records, identifies relevant documentation, obtains supporting witnesses, consults attorneys as needed, and appeals cases as needed.
- Collaborates with Corporate Compliance on HIPAA violations, notifies the manager, and monitors corrective action.
- Delivers key updates and data to HR leadership and executive teams.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
