EMPLOYEE RELATIONS BUSINESS PARTNER

Arizona Department of Administration•Phoenix, AZ

4d•Hybrid

About The Position

The Employee Relations Business Partner provides strategic and operational guidance to leaders and staff across the Arizona Department of Revenue. The role promotes positive employee relations by coaching managers, interpreting personnel policies, conducting fair workplace investigations, resolving workplace disputes, analyzing retention and engagement trends, and ensuring compliance with applicable laws and agency policies. The position may offer remote work within Arizona, based on department business needs and continued performance.

Requirements

Knowledge of human resources and personnel principles and practices.
In-depth knowledge of employment laws, rules, regulations, policies, and procedures related to personnel administration and employee relations, including FLSA, FMLA, ADA, HIPAA, Title VII, ADEA, the Equal Pay Act, and state merit system or civil service rules.
Excellent verbal, written, listening, and interpersonal communication skills.
Strong organization, time management, and project management skills, including the ability to manage multiple projects and work under pressure.
Proficiency with Windows PCs, the internet, Microsoft Office applications, Google Suite applications, and HRIS applications.
Ability to pass a comprehensive background and clearance process, including Arizona tax compliance verification and an FBI criminal background check via level-one fingerprint clearance through the Arizona Department of Public Safety.
Ability to thrive in a service-centric organizational model and work independently and collaboratively.
Ability to handle confidential information appropriately.
Ability to learn lean concepts, principles, and tools.
Ability to solve problems using intermediate analytical skills, including gathering, organizing, synthesizing, and analyzing information and identifying causes and solutions.
Willingness and ability to embody ADOR's core values: Do the Right Thing, Commit to Excellence, and Care About One Another.
Successfully pass required background and reference checks, Arizona tax filing records check, and, if applicable, ASEDRA Authorized Driver Identification Check.
Newly hired State employees must successfully complete E-Verify.

Nice To Haves

Bachelor's degree in Business, HR, or a related field.
At least four years of previous human resources experience, specifically in employee relations.
Previous experience with LEAN.
SPHR or similar HR certification.

Responsibilities

Train, coach, and support people managers in fostering reciprocal-value employer-employee relationships.
Monitor and analyze employee relations through surveys, conversations, and other data; prepare reports and analytics; and recommend solutions.
Guide and support managers in performance management.
Receive, triage, and investigate formal and informal complaints involving behavior, performance, misconduct, discrimination, harassment, and policy violations.
Conduct objective investigative interviews, collect evidence, prepare investigative summary reports, and collaborate with executive leadership and legal counsel on corrective actions.
Ensure employee relations comply with applicable federal, state, and local laws and regulations, as well as ADOR and ADOA policies.
Serve as a secondary presenter for New Employee Orientation benefits sessions and provide backup support to the Benefits Specialist as needed.
Propose, draft, implement, interpret, train on, and review personnel policies, procedures, and human resources guidelines.
Respond to employee and manager requests for policy interpretation, and track precedents and policy exceptions to support fair application.
Lead and participate in cross-functional projects, including developing project plans, facilitating meetings, monitoring milestones, preparing reports, managing stakeholder relationships, and coordinating meetings.
Remain current on relevant laws, regulations, policies, and best practices through research, practitioner engagement, industry resources, associations, events, and continuing education.
Participate in staff meetings, required training, work teams, metrics, projects, reports, and coaching with a supervisor.
Apply Arizona Management System lean principles, recommend process improvements, and participate in continuous improvement efforts.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System and long-term disability plans.
Ten paid holidays per year.
Vacation accrual of 4.00 hours biweekly for the first three years.
Sick time accrual of 3.70 hours biweekly.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child, through a pilot program.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.
Flexible schedules.
Remote work may be available as a management option.