Employee Relations Analyst - Remote in PST

UnitedHealth Group•Eden Prairie, MN

5d•$60,200 - $107,400•Remote

About The Position

The Employee Relations (ER) Analyst will provide day-to-day support to employees, managers, and the People Team on a variety of employee relations matters including attendance, performance, policy interpretation, and One Breath situations. This position staffs the One Breath phone queue up to three hours per day, completing intake and assessment of One Breath cases for either managing directly or escalating to Senior ER Analysts and Case Managers. If you reside in Pacific Time Zone, you will have the flexibility to work remotely as you take on some tough challenges.

Requirements

1+ years experience in employee relations, human resources, within the Employee Center, and/or equivalent relevant experience
Proven history of consulting and able to work independently
Demonstrated solid verbal and written communication/documentation skills
Availability to work 8:30am – 5:00pm PST
Resides in Pacific Time Zone
Candidates are required to pass a drug test before beginning employment.

Nice To Haves

Knowledge of US State and Federal employment law; working knowledge in ADA, FLSA, EEO
Proven solid Windows, Excel, Word, PeopleSoft skills
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

Effectively and efficiently handle up to three hours per day of incoming “One Breath” calls from the People Team, Employees, and Managers
Complete intake for One Breath cases, ensuring appropriate assessment and either managing directly or escalating to Sr. Employee Relations Analysts and ER Case Managers as appropriate
Manage own caseload, providing coaching and consultation to managers on employee relations matters, including attendance, performance, corrective action, and policy interpretation cases
Support additional project work as needed, including tasks such as severance document processing, audit requests, and other deliverables