Employee Relations Advisor

EMED Group

8h•Remote

About The Position

We are looking for an experienced Employee Relations Advisor to join our established ER team. This is an excellent opportunity for someone who thrives in a fast‑paced environment and enjoys supporting managers across a multi‑site operation. You’ll work remotely day‑to‑day, with occasional travel to our Shrewsbury office for collaboration and regular travel to sites within your support area. As an Employee Relations Advisor, you will provide a responsive, compliant and solutions‑focused ER advisory service to operational management teams across the UK. Acting as the first point of contact, you will take the lead in supporting a broad range of generalist HR issues.

Requirements

Experience in a Shared Service or busy HR environment managing high‑volume ER cases
Ability to provide both remote and on‑site ER support across multiple locations
Strong working knowledge of employment legislation and HR policy application
Excellent verbal and written communication skills.
The ability to write clear, understandable and concise correspondence with excellent attention to detail and telephone manner
Ability to work under pressure and meet deadlines
A proactive, solutions‑focused approach with commercial awareness
Proficient user of Microsoft Office programmes
A minimum of 3 years HR experience with a good understanding and confidence when providing practical and commercial HR advice.

Nice To Haves

Experience with HR systems, HRIS or CRM platforms
Background in Health Care or similar regulated environments
Currently studying or have completed CIPD level 3 as a minimum and keen to progress.

Responsibilities

Support ER cases such as disciplinary actions, grievances, absence management, probation, AWOL, and flexible working.
Advise line managers on informal and formal ER issues, ensuring consistent and fair application of policies.
Ensure all advice aligns with current legislation and internal policies.
Maintain accurate records of ER cases and resolutions using internal systems.
Upskill managers on handling ER matters effectively and legally.
Work collaboratively with trade unions and employee representatives where required.
Monitor ER KPIs and support continuous improvement initiatives.

Benefits

Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Hospital cash plan benefits with sickness protection scheme.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Access to mental health & physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme
Values-based Internal Recognition Scheme with financial reward
Refer a Friend recruitment incentive scheme
Pension Scheme.
Blue Light Card.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.