Employee Relations Advisor

Pathward, N.A.

1d•$86,000 - $145,000•Hybrid

About The Position

We are a hybrid, remote-office company dedicated to growing our talent anywhere! At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our HUMBLEHUNGRYSMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. Responsible for working with leaders, managers and employees to provide conflict resolutions between employees, managers and leaders in employee relations scenarios. Partners with P&C team for oversight of P&C policy adherence. Partners with leaders, Business Partners and managers to provide effective coaching to drive feedback and best practice performance management principles across the organization.

Requirements

Bachelor's degree or equivalent education and work experience.
Typically, 8+ years with bachelor's or equivalent.
Collaborates
Manages Conflict
Action Oriented
Communicates Effectively
Interpersonal Savvy
Compassion

Responsibilities

Manages employee relations across multiple business groups to assist employees and managers in resolving issues and grievances.
Conducts thorough and timely workplace investigations in accordance with company's methodology, and complies with all applicable laws.
Maintains the company's employee case management system to ensure detailed documentation of employee relations matters.
Communicates, ongoing and timely, with all parties during investigation process.
Provides guidance in situations requiring conflict resolution, policy/procedure interpretation, performance management, position eliminations and other terminations, disciplinary actions, and other issues representing significant risk to the organization.
Provides rigorous data analysis and reporting solutions based on business needs.
Integrates and partners with People Business Partners and Legal team to implement solutions.
Works with the business on highlighting key trends in employee relations and actively drive training, systems and process improvement.
Independently owns large-scale, company-wide projects delivered on time, that improve frontline partner experience.
Produces high quality written communications that concisely analyze problems and recommend appropriate solutions.
Designs and delivers highly engaging training sessions.
Other duties as assigned.