Employee Listening Program Manager
About The Position
Employee Listening Program Manager Description - Role Overview The Employee Listening Program Manager will partner with the Senior Director of People Insights, Director of Employee Listening, and cross-functional teams to shape and manage HP’s employee listening programs. This role will play a pivotal role in strengthening a culture of feedback, designing scalable listening mechanisms, and delivering actionable insights that inform decision-making and drive high performing organizational improvement. The Employee Listening Program Manager will oversee high-visibility global listening programs, including annual and pulse surveys and qualitative research, and act as a subject matter expert for survey science, research design, advanced analytics, and listening technology, reporting, and analytics.
Requirements
- 10+ years of experience in employee listening, people analytics, or quantitative HR functions, including 4+ years of listening-related project management.
- Proven track record in designing, implementing, and managing large-scale employee listening programs in complex, matrixed organizations.
- Master’s degree in Industrial/Organizational Psychology or a related field; PhD preferred.
- Deep technical expertise in survey and qualitative research methodologies, psychometrics, and construct/content validation.
- Proficiency in survey platforms (Glint, Qualtrics) and analytics/BI tools (PowerBI, Databricks, Python); experience with SPSS, R, or similar.
- Strong business acumen, user-centric approach, and consulting skills to influence leaders across the organization.
- Exceptional communication skills across technical and non-technical teams and all levels of seniority.
- Demonstrated success in stakeholder management, executive influence, and partnership.
- Experience designing culturally sensitive listening strategies for global, diverse populations.
- Highly adaptable, comfortable navigating ambiguity and change, with excellent organizational and project management skills.
- Sound judgment and discretion in handling confidential information, and deep understanding of data privacy principles.
Nice To Haves
- Experience using Natural Language Processing for qualitative survey analysis is a plus.
Responsibilities
- Strategy & Program Leadership Develop and execute a scalable, agile employee listening strategy aligned with broader talent and business objectives.
- Manage enterprise-wide listening programs, including census, pulse, and lifecycle surveys.
- Architect frameworks for employee listening in partnership with Talent, Technology, and Legal/Privacy stakeholders.
- Stay current with industry trends, consortia participation, vendor offerings, and best practices, evolving the listening strategy accordingly.
- Survey & Research Design Design, implement, and analyze surveys and other feedback mechanisms.
- Scale qualitative research approaches (focus groups, interviews) and partner on deep-dive sentiment projects.
- Serve as an internal expert on survey platforms (e.g., Glint, Qualtrics), authoring and distributing surveys.
- Insight Delivery & Stakeholder Engagement Analyze employee feedback, identify trends, and create dashboards, reports, and presentations for stakeholders.
- Translate insights into actionable recommendations, partnering with business leaders to drive change and measure impact.
- Coordinate with teams across the People Organization and other functions to define sentiment measurement objectives and synthesize holistic insights.
- Support advanced analytics projects, where applicable.
- Team Building & Collaboration Build a world-class employee listening team.
- Partner with People Insights and other teams to ensure integrated data sources and holistic insights are delivered to internal stakeholders and user groups.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave (US benefits overview)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
