Director, Employee Listening

HP • Houston, TX

2d

About The Position

Director, Employee Listening Description - The Role: HP is hiring a Director of Employee Listening to join our People Insights leadership team. The Director of Employee Listening will lead our employee listening team and will report to the Senior Director of People Insights. This is a highly visible and high-impact role for an experienced leader who thrives at the intersection of behavioral science, people analytics, and tech-driven innovation.

Requirements

• Bachelor’s plus 10 years related experience, or MS plus 7 years related experience, or PHD plus 5 years related experience, or a combination of equivalent education and experience required
• 5+ years of people management experience
• Demonstrated experience in leading complex global employee listening operations
• Prior experience managing, analyzing, and troubleshooting survey and other HR data using SQL, R, Python, or SPSS and advanced analytics methodologies and techniques
• Deep technical experience in survey science and qualitative research: design methodology, psychometrics, construct/content validation, focus groups
• Strong business acumen and a user-centric approach
• Competence in engaging and listening across multiple identities and perspectives, to foster equitable employee experiences, strengthen inclusion acumen, and promote a culture of inclusivity and belonging that embraces the unique contributions of all employees
• Excellent organizational skills, acute attention to detail, and ability to manage competing priorities in a complex and rapidly evolving environment
• Concise written and verbal communication skills, with demonstrated experience in influencing leadership to drive decision-making
• Adept at navigating ambiguity and complex organizational environments
• Executive presence, with exceptional communication
• Ability to influence decisions across technical and non-technical teams, and to partner with business and people leaders to drive outcomes and impact
• Highly skilled at crafting narratives, storytelling, creation of high-impact visual presentation of data through presentations, communications, and training

Nice To Haves

• Degree in Industrial/Organizational Psychology, Organizational Behavior, Business, or related quantitative/social science discipline preferred
• Experience designing and running focus groups and/or other qualitative methods of listening data collection desired
• Experience with leading employee listening platforms/vendors and analytics/BI tools (e.g. Qualtrics, Medallia, Glint, Perceptyx, PowerBI, Databricks)
• Experience leading an employee assessment function, or managing assessment vendor relationships and contracts

Responsibilities

• Architect and execute HP’s employee listening strategy and be responsible for understanding the experience across the entire employee lifecycle
• Connect and integrate the listening strategy with key enterprise initiatives across the organization, including talent and performance management, leadership effectiveness, hybrid work, and more
• Recommend actions based on analysis of collected data, including support for action planning, and providing associated insights to People Organization leadership, Centers of Excellence (CoE) and HR business partners
• Reinforce approaches to organizational research that are grounded in business outcomes important to the success of HP
• Serve as a subject matter expert and consultant on survey content development, design, administration, and analyses and reporting for employee surveys conducted within HP
• In partnership with the broader People Insights team, continuously improve HP’s listening data architecture, analytics application integrations, measurement strategies, privacy protections, and reporting practices
• Engage in the design and creation of improved reporting and analytics experiences for listening audiences, to include the expansion of intersectional, self-service listening analytics and insights
• Actively partner with Global HR Privacy Program Manager to ensure all appropriate data privacy, security, and compliance requirements are incorporated into employee survey administration, reporting, and analytics processes at HP
• Partner with CoEs on deep dive projects and practical applications of sentiment and perceptual data
• Support the growth and advancement of assessment-related programs
• Provide end-to-end management of relationships with listening-related vendors
• Develop and lead a best-in-class employee listening team

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees