HP-posted 1 day ago
$130,700 - $215,500/Yr
Full-time • Manager
Houston, TX
5,001-10,000 employees

Employee Listening Program Manager Description - Role Overview The Employee Listening Program Manager will partner with the Senior Director of People Insights, Director of Employee Listening, and cross-functional teams to shape and manage HP’s employee listening programs. This role will play a pivotal role in strengthening a culture of feedback, designing scalable listening mechanisms, and delivering actionable insights that inform decision-making and drive high performing organizational improvement. The Employee Listening Program Manager will oversee high-visibility global listening programs, including annual and pulse surveys and qualitative research, and act as a subject matter expert for survey science, research design, advanced analytics, and listening technology, reporting, and analytics.

  • Develop and execute a scalable, agile employee listening strategy aligned with broader talent and business objectives.
  • Manage enterprise-wide listening programs, including census, pulse, and lifecycle surveys.
  • Architect frameworks for employee listening in partnership with Talent, Technology, and Legal/Privacy stakeholders.
  • Stay current with industry trends, consortia participation, vendor offerings, and best practices, evolving the listening strategy accordingly.
  • Design, implement, and analyze surveys and other feedback mechanisms.
  • Scale qualitative research approaches (focus groups, interviews) and partner on deep-dive sentiment projects.
  • Serve as an internal expert on survey platforms (e.g., Glint, Qualtrics), authoring and distributing surveys.
  • Analyze employee feedback, identify trends, and create dashboards, reports, and presentations for stakeholders.
  • Translate insights into actionable recommendations, partnering with business leaders to drive change and measure impact.
  • Coordinate with teams across the People Organization and other functions to define sentiment measurement objectives and synthesize holistic insights.
  • Support advanced analytics projects, where applicable.
  • Build a world-class employee listening team.
  • Partner with People Insights and other teams to ensure integrated data sources and holistic insights are delivered to internal stakeholders and user groups.
  • 10+ years of experience in employee listening, people analytics, or quantitative HR functions, including 4+ years of listening-related project management.
  • Proven track record in designing, implementing, and managing large-scale employee listening programs in complex, matrixed organizations.
  • Master’s degree in Industrial/Organizational Psychology or a related field; PhD preferred.
  • Deep technical expertise in survey and qualitative research methodologies, psychometrics, and construct/content validation.
  • Proficiency in survey platforms (Glint, Qualtrics) and analytics/BI tools (PowerBI, Databricks, Python); experience with SPSS, R, or similar.
  • Strong business acumen, user-centric approach, and consulting skills to influence leaders across the organization.
  • Exceptional communication skills across technical and non-technical teams and all levels of seniority.
  • Demonstrated success in stakeholder management, executive influence, and partnership.
  • Experience designing culturally sensitive listening strategies for global, diverse populations.
  • Highly adaptable, comfortable navigating ambiguity and change, with excellent organizational and project management skills.
  • Sound judgment and discretion in handling confidential information, and deep understanding of data privacy principles.
  • Experience using Natural Language Processing for qualitative survey analysis is a plus.
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave
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