Sr. Technical Program Manager, AMX Employee Listening

Amazon•Seattle, WA

21h

About The Position

We're creating an employee listening system that helps build a workplace where Amazonians can invent and deliver on behalf of customers. Our products and services are used by ~2.4 million employees every day and enable Amazon to collect employee sentiment on topics like Job Satisfaction, Career Growth, Day 1 Culture and more. We generate data, metrics, and insights in the right places to drive high quality, high velocity, high impact decisions. Our team combines the culture of a startup, the innovation and creativity of an R&D lab, and technical challenges at the scale of Amazon. We expect TPMs, engineers, and management alike to take a high-level of ownership for the product vision, technical architecture, and project delivery. Successful candidates will be high-bandwidth leaders who can cut through the noise, simplify relentlessly, deliver results, and help build great teams around themselves.

Requirements

7+ years of working directly with engineering teams experience
5+ years of technical product or program management experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

Work closely with technical leaders and product managers to compose and influence the product vision, roadmap, org goals, planning, and backlog prioritization.
Lead high-visibility, cross-team initiatives including scoping, requirements gathering, technical design, implementation, and launch phases. This includes evaluating and recommending technical solutions to meet customer requirements, ensuring long-term scalability, and meeting project timelines.
Identify system and process deficiencies and lead the charge to drive meaningful change. This includes writing effective narratives and presenting them to Directors and VPs.
Engage with other HR teams to proactively identify integration points within talent management systems.
Be a technical problem solver on the team, identifying innovative solutions to prevent deadlocks and resolving issues and constraints through consensus and sound judgment.
Help teams reduce exposure to classic failure modes (e.g. requirements not sufficiently understood/documented, ineffective cross-team collaboration, inadequate system design, insufficient testing/gaps in QA, etc.)
Demonstrate strong program management, organizational, and leadership skills to facilitate effective, collaborative project meetings.
Collaborate with some of the best engineers in the industry.
Contribute to delivering highly available, performant, and secure software at Amazon scale.