Employee Housing Manager
About The Position
The Employee Housing Manager oversees the general orderliness, cleanliness, and safety of staff housing areas. This role is responsible for maintaining and managing Cape Wind used for Work & Travel students. The manager will assist international students upon arrival, including transportation as needed, and prepare the housing operations by ordering supplies, taking inventories, and submitting maintenance requests. They will be readily available to students during peak seasons and will conduct tours, check individuals in and out, and issue linens. The role involves communicating housing expectations and policies, ensuring property maintenance, conducting room inspections, and tracking maintenance issues. Collaboration with Human Resources on roommate assignments and room changes is key. The manager must be available for late-hour emergencies, conduct rounds to enforce policies, and clean public areas. Additionally, they will assist with cultural activities, follow EHS programs, and be flexible to work extra shifts and assist in other departments as needed.
Requirements
- Previous customer service or Human Resources experience preferred.
Responsibilities
- Oversee the general orderliness, cleanliness, and safety of staff housing areas.
- Maintain and manage Cape Wind used for Work & Travel students.
- Assist International Students upon arrival, including driving company van to transport Students as needed.
- Prepare operation of employee housing by ordering supplies, taking inventories and submitting maintenance list of repairs.
- Be readily available to students during the months we have J1 Students and H2B employees.
- Provide a short tour of the housing area; check individuals into and out of housing and issue bed linens and towels.
- Communicate and demonstrate employee housing expectations and policies within 24 hours of arrival.
- Ensure on-site property maintenance and report any issues requiring attention outside the scope of your expertise/ability for repair.
- Communicate and conduct room inspections and report any damage to HR Supervisor.
- Find and track housing maintenance issues, place maintenance requests, ensure completion and maintain records.
- Work with Human Resources and advise staff in advance of new roommate arrivals or room changes.
- Be available during late hours for lockouts, phone messages, emergencies, etc.
- Conduct rounds and enforce housing policies including quiet hours; record housing incidents and inappropriate behavior; contact HR and/or Security when necessary.
- Clean public areas inside and outside housing buildings, including vacuum carpets, sweep and mop floors, clean stairwells, wash door windows, remove trash, to maintain a clean and safe living environment.
- Assist HR Supervisor as directed with the planning and implementation of cultural activities.
- Follow all company, Environmental, Health, and Safety Management Programs.
- Flexibility to work extra shifts and hours as required.
- Assist in other departments as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
