Employee Experience Specialist (Receptionist)

Old MissionChicago, IL
Onsite

About The Position

Old Mission is a global proprietary trading firm that leverages state-of-the-art technology and research to identify and execute profitable trading strategies across multiple asset classes around the world. Our offices in Chicago, New York, and London are all composed of naturally-curious individuals who thrive in a team environment and constantly strive for improvement. Old Mission does not seek capital from outside investors, allowing us the flexibility to aggressively invest in our team members and keep them engaged in the firm’s growth. Old Mission is looking for a friendly, organized, and proactive Front Desk Receptionist to be the welcoming face of our Chicago headquarters. This is an excellent opportunity for a recent college graduate eager to launch their career in a professional environment, gain exposure to office operations, and grow alongside a collaborative team. The ideal candidate is dependable, detail-oriented, and takes pride in keeping things running smoothly behind the scenes.

Requirements

  • Bachelor's degree (recent graduates encouraged to apply)
  • Warm, professional demeanor with strong interpersonal skills
  • Excellent organizational skills and attention to detail
  • Ability to juggle multiple tasks and shift priorities throughout the day
  • Reliable, punctual, and takes ownership of their work
  • A team player who's happy to pitch in wherever needed
  • Positive attitude and a genuine interest in supporting a great office culture
  • In-office presence is required Monday-Friday during regular business hours

Responsibilities

  • Greet visitors warmly and ensure a polished first impression of Old Mission
  • Answer and direct incoming phone calls professionally
  • Manage incoming and outgoing mail, deliveries, shipments, adhering to compliance requirements where needed
  • Track guests in building registration software and on internal calendars
  • Facilitate daily lunch offering to in-office employees, ensuring timely delivery and troubleshooting issues
  • Coordinate seamless meeting room preparation, including scheduling support, setup, refreshments, and post-meeting cleanup
  • Serve as the most visible point of contact for employee requests
  • Ensure kitchens are fully functional each morning to welcome our employees into the office
  • Keep all common areas clean, organized, and professional throughout the day
  • Track and order office supplies, keeping an appropriate inventory, analyzing trends overtime, responding to employee requests, and tracking expenses

Benefits

  • Competitive salary with discretionary annual bonus
  • Fully paid Medical, Dental, Vision, Disability, and Life Insurance
  • Fully stocked kitchen; free breakfast and lunch every day on-site
  • Tuition Reimbursement Program
  • 401(k) with employer match
  • Flexible Spending Plan
  • Commuter Benefit Program
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