Employee Experience Program Manager

Harvey•San Francisco, CA

About The Position

We're hiring an Employee Experience Program Manager to own the programs, rituals, and moments that make Harvey feel like a place people want to be. This role sits at the center of how we build culture at scale — designing the experiences employees remember, running the programs that recognize and connect them, and holding the thread on what makes Harvey distinct as we grow. You'll report into the People Ops Lead and work closely with Workplace, Internal Comms, EAs, and the broader People team.

Requirements

You've designed and owned employee experience or culture programs at a fast-scaling company — you've built programs that people actually remember, not just check-the-box ones
You're decisive and action-oriented; you're comfortable moving before the brief is perfect
You know when to go be incredibly personalized and when to design for scale
You have a clear sense of what's tasteful — you can make something warm and meaningful without it tipping into performative or generic, and you have strong instincts for what fits a culture versus what will land wrong
Your writing is clean and your instincts for internal communications are sharp
You work well across teams you don't control — you know how to partner with EAs, Workplace, Comms, and leadership and move things forward
Vendor management experience for swag, gifts, or event production at scale

Responsibilities

Own the full lifecycle of employee experience programs — from milestone gifting and work anniversaries to company-wide recognition like Harvey Honors and the annual holiday program; you hold the concept, the program arc, and the employee narrative
Maintain the company-wide events calendar and design and drive Harvey's community and social programming
Orchestrate event execution across offices — directing the program, coordinating with teams in each office to bring each piece to life
Own Harvey's swag and brand touchpoints — vendor relationships, item curation, and a gifting strategy that scales without feeling generic
Manage all communications for EE programs — announcements, invites, and follow-ups — in a voice that drives engagement and reflects how Harvey talks
Partner with the People Programs manager on employee survey design, eNPS analysis, and program reporting; use data to inform what you build next
Partner with executive leadership to ensure visibility and engagement at company-wide moments
Track EE program spend across gifting, events, and swag; manage vendor relationships with an eye on quality and cost
Build the infrastructure for ERG formation as Harvey scales
Build guidelines and resources that enable the team to recognize their people consistently — birthdays, work anniversaries, team wins
Build repeatable playbooks for recurring programs