HR Program Manager, Employee Experience

FINRA • Rockville, MD

2d • $97,700 - $211,400 • Hybrid

About The Position

This position will lead various Employee Experience initiatives, working across Human Resources and lines of business to recommend, design, develop, implement and enhance current program offerings promoting alignment with FINRA’s strategic business objectives.

Requirements

• Bachelor’s Degree or equivalent required; Masters degree a plus.
• A minimum of seven years experience working cross-functionally and cross-organizationally with a significant emphasis on (a) developing and managing complex projects and programs that have direct business and/or employee impact and, (b) delivering presentations/training and facilitating group sessions.
• Demonstrated ability to work collaboratively with leaders at all levels of the organization with minimal direction in a rapid turnaround, data-driven business environment.
• Exceptional analytical, interpersonal, and communication skills (oral and written).
• Expert in the use of MS Office applications; particularly Excel, Word, and PowerPoint.

Nice To Haves

• Masters degree a plus.

Responsibilities

• Collaboratively provide advice and support to leaders at all levels of the organization regarding the execution of FINRA’s culture and employee engagement, workplace, and worklife initiatives
• Partner with the Director of Employee Experience to design and facilitate strategic initiatives that strengthen culture and employee engagement, including listening strategies, action planning based on employee feedback, and internal communications supporting employee experience programs.
• Serve as program manager for CommUnity@FINRA, which includes Employee Resource Groups (ERGs), Office Engagement Champions (OEC), and Team Activities to align efforts with FINRA’s business objectives and provide guidance and program development support across their programming and activities.
• Identify and implement opportunities for continuous improvement across the employee experience, portfolio of programs.
• Develop and present metrics for key stakeholders across the business to monitor, measure, and enhance the employee experience for all FINRA colleagues across every stage of the employee journey.
• Collaborate with various internal departments (Corporate Communications, Corporate Real Estate, Talent Acquisition, Legal, and others) to ensure consistent and aligned communication of FINRA’s employee experience programs and initiatives.
• Consistent demonstration of FINRA’s values.
• Collaboration, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.
• Reviews, recommends, and updates policies as appropriate.
• Manages external vendors and contracts.
• Assists with the budget process.

Benefits

• Employees may be eligible for a discretionary bonus in addition to base pay.
• Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law.
• As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance.
• Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal.
• FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.
• Time Off and Paid Leave FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days, unless otherwise required by law (all pro-rated in the first year).
• Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule).
• Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment).
• Full-time employees receive nine paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees