Employee Experience Program Manager

RxBenefits, Inc.

1d•$80,000 - $100,000•Remote

About The Position

The Employee Experience Program Manager is responsible for designing, managing, and continuously improving employee experience programs that drive connection, engagement, and organizational effectiveness. This role independently owns multi-quarter programming, translates employee insights into actionable strategies, and drives alignment across stakeholders to deliver measurable outcomes. The Program Manager plays a key role in connecting employee experience initiatives to business priorities through structured program design, data-informed decision-making, and cross-functional collaboration

Requirements

Bachelor’s degree in Human Resources, Organizational Development, Business, or related field, or equivalent experience
6-8 years of experience in employee experience, HR program management, or a related field
Demonstrated experience independently managing programs or initiatives end-to-end
Strong analytical skills with the ability to identify patterns and develop actionable insights
Proven ability to collaborate and influence across teams and levels
Strong organizational and execution skills with the ability to manage multiple priorities
Excellent written and verbal communication skills

Nice To Haves

SHRM, PHR, or related certification
Experience managing employee communities (e.g., ERGs, BRGs, CRGs)
Experience facilitating sessions, workshops, or employee programs
Experience working in a fast-paced, evolving organization

Responsibilities

Culture & Inclusion Programming
Design and manage multi-quarter employee experience programming aligned to organizational priorities
Anticipate employee needs and tailor programs (e.g., ERGs, RxB Circles, connection initiatives) to business context
Measure program effectiveness and continuously adjust based on outcomes and feedback
Independently manage program operations, partnerships, and execution
Conduct needs assessments and focus groups to identify gaps in employee connection, belonging, and team effectiveness.
Design interventions based on organizational data and employee feedback
Listening & Connection Support
Facilitate employee listening and connection initiatives independently
Extract themes and identify emerging employee needs from listening channels
Build structured connection approaches and frameworks based on insights
Use employee feedback to recommend targeted actions that improve experience and engagement
Gather and analyze data describing team interactions, reporting relationships, and organizational patterns to inform program design
Data Gathering & Analysis
Analyze employee experience data to identify trends, patterns, and root causes
Connect insights across multiple data sources (surveys, program data, assessments)
Develop data-informed recommendations and track impact over time
Ensure data is translated into clear, actionable direction for stakeholders
Apply organizational development frameworks to identify root causes of engagement and performance gaps
Monitor intervention effectiveness and adjust programming based on outcomes
Insights & Storytelling
Translate complex employee data into clear, structured narratives
Tailor messaging and insights to different audiences, including leaders and cross-functional partners
Frame recommendations within a business context to support decision-making
Deliver insights through reports, presentations, and executive
Leadership & Visibility
May assist with leader and manager development programming tied to employee experience outcomes
Lead programs and sessions with confidence and credibility
Represent employee experience initiatives across the organization
Function independently with strong judgment and accountability
Navigate ambiguity and complexity with maturity and professionalism
Regulatory & Integrity Readiness
Apply compliance and integrity considerations to program design and execution
Identify risks and ensure alignment with company policies and standards
Support external assessments and reporting (e.g., Fair360, Paradigm/Surface)
Understand and communicate implications of decisions related to employee experience programs

Benefits

Remote first work environment
Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members
Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)
Additional buy-up options for Short- and Long-Term Disability and Life Insurance
401(k) with an employer match up to 3.5% available after 60 days
Community Service Day to give back and support what you love in your community
10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like
Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work
Tuition Reimbursement for accredited degree programs
Paid New Parent Leave that can be used for adoption or birth
Pet insurance to protect your furbabies
A robust mental health benefit and EAP service through Spring Health to support you when you need it most