Employee Experience Program Manager

Axon•Washington, DC

1d•$89,786 - $143,658•Hybrid

About The Position

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact The Employee Experience Program Manager will play a key role in shaping and delivering a high-quality onboarding and employee experience at Axon. This role is focused on ensuring seamless execution of our New Hire Orientation (NHO) programs—particularly in Seattle—while supporting broader onboarding and L&D coordination efforts across the business. You will serve as a central point of contact for onboarding, helping new hires get set up for success from day one. This role blends program execution, operational excellence, and employee experience, ensuring that our processes are scalable, consistent, and reflective of Axon’s culture. You’ll partner across teams to create a smooth, engaging, and well-organized experience for employees as they join and grow within the company.

Requirements

2+ years of experience in program coordination, onboarding, employee experience, or similar operational roles
Strong organizational and project management skills, with the ability to manage multiple priorities simultaneously
Experience working cross-functionally in a fast-paced environment
Comfort managing logistics, vendors, and high-volume requests (e.g., inbox management)
Detail-oriented with a strong sense of ownership and follow-through
Ability to troubleshoot and problem-solve in real time
Strong written and verbal communication skills
A proactive, self-starter mindset with the ability to operate independently

Responsibilities

Own and execute New Hire Orientation (NHO) in Seattle, ensuring a seamless and engaging onboarding experience
Serve as a primary point of contact for onboarding, supporting new hires and stakeholders throughout the onboarding process
Manage the L&D inbox, triaging requests and ensuring timely, high-quality responses
Coordinate and oversee vendor partnerships (e.g., Insights Discovery, Predictive Index), including scheduling, logistics, and communication
Support broader onboarding operations, ensuring processes are organized, scalable, and consistently executed
Partner cross-functionally with HRBPs, Recruiting, IT, and Workplace teams to deliver a cohesive onboarding experience
Identify opportunities to improve onboarding and employee experience processes, driving efficiency and consistency
Support additional employee experience or L&D initiatives as needed