Employee Engagement Coordinator

Raymond West•Cypress, CA

3d•$22 - $27•Onsite

About The Position

Raymond West is looking for a detailed Employee Experience Coordinator to join our team! The Employee Experience Coordinator provides administrative systems, and program support to ensure the effective execution of employee engagement, travel, recognition, and onboarding initiatives. This role coordinates day-to-day program activities, maintains accurate systems and data, and supports communications and reporting to deliver consistent and positive employee experience across the organization. Working closely with the Employee Engagement Supervisor, the Employee Experience Coordinator supports the implementation and ongoing administration of engagement and travel programs, ensuring processes are followed, timelines are met, and employee needs are addressed. This position has developed knowledge and skills through formal training or relevant work experience and operates within established procedures with a moderate degree of supervision. The role primarily handles routine and structured assignments, identifies issues in straightforward situations, and applies standard processes to determine appropriate solutions and actions. Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Requirements

Strong written and verbal communication skills
Strong organizational and time management skills
Proficiency in Microsoft Office (Excel, Outlook, PowerPoint) and similar tools
Familiarity with travel and expense systems (e.g., Navan, Concur)
Familiarity with rewards and recognition platforms
Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
Ability to present information effectively in group settings (e.g., meetings, training sessions, orientations)
Strong interpersonal skills with the ability to build effective working relationships across teams
Customer service mindset with a focus on employee experience
Ability to work independently and collaboratively
Basic analytical and reporting skills
Strong attention to detail
Sound judgment and decision-making skills with the ability to evaluate options and recommend solutions
Flexibility to work off-hours as business needs require and take on additional responsibilities as needed
Must be able to produce a Valid Driver License
Minimum: High School Diploma
1–3 years of related experience in employee experience, HR support, program coordination, operations, or administrative roles; or an equivalent combination of education and experience

Nice To Haves

Bachelor’s degree in a related field (Human Resources, Business, Communications, Sociology etc.)
Supporting employee engagement programs (e.g., surveys, recognition, onboarding, or internal campaigns)
Coordinating events, meetings, or travel logistics
Working with systems or tools (HRIS, engagement platforms, or travel systems such as Navan/Concur)
Managing data, reporting, or program tracking
Experience with rewards and recognition programs or platforms
Experience supporting cross-functional teams or working with vendors

Responsibilities

Maintain engagement and travel systems, including user access, workflows, and data accuracy
Serve as a primary contact for system support, troubleshooting, and employee inquiries
Monitor shared inboxes and ensure timely responses
Maintain organized documentation, procedures, and user guides
Ensure compliance with company policies and data standards
Monitor usage trends and recommend improvements
Partner with vendors (engagement platforms and travel providers, including airlines, hotels, and car rental companies) to support issue resolution and ensure a positive experience
Support execution of engagement initiatives, including surveys, onboarding, recognition, and campaigns
Assist with communications, materials, and program logistics
Partner with HR team members to support accurate maintenance of employee and program data
Coordinate meetings, training sessions, and activities
Track participation and maintain accurate program records
Gather employee feedback to support program improvements
Review travel activity and step in to complete complex bookings or company special events as needed
Monitor and support employee travel to ensure a smooth experience and alignment with company policies
Serve as a point of contact for travel-related questions, issues, and escalations
Assist with planning and execution of company events and employee activities
Partner with vendors to coordinate event logistics and support travel-related needs
Track and manage travel and event expenses
Responsible for driving to local driving to events
Provide general administrative and operational support to the team
Process expense reports, invoices, and reimbursements
Manage schedules, calendars, and timelines
Support budget tracking and documentation
Create and maintain presentations, reports, and materials
Facilitate or present portions of new hire orientation, meetings, or training sessions as needed, including in the absence of a supervisor
Maintain accurate engagement and travel data
Generate reports and track key metrics (e.g., participation, engagement, travel spend)
Support analysis by organizing and summarizing data
Ensure processes are followed consistently and in alignment with company standards