EMPLOYEE ENGAGEMENT SPECIALIST

Boys & Girls Club•San Juan, PR

7h•Hybrid

About The Position

The Employee Engagement Specialist supports employee experience initiatives throughout the employee lifecycle, including onboarding, employee relations, performance management, compensation processes, employee recognition, leave administration, and engagement activities. This position provides guidance and support to employees and supervisors while promoting a positive workplace culture, employee satisfaction, compliance, and organizational effectiveness. The Employee Engagement Specialist works closely with the Human Resource Business Partner and Human Resources Specialist to implement employee engagement initiatives, performance management processes and employee recognition efforts within the Head Start and Early Head Start programs. This position also supports the Human Resource Business Partner in employee relations matters, including workplace investigations, fact-finding processes, documentation, follow-up actions, and the implementation of corrective and preventive measures as needed.

Requirements

Bachelor’s or Master’s degree in human resources management, Industrial-Organizational Psychology, Business Administration, or a related field from an accredited college or university.
One (1) to three (3) years of experience in Human Resources, Employee Relations, Employee Engagement, Talent Management, or a related area.
Experience supporting onboarding, employee relations, performance management, employee engagement initiatives, leave administration, and HR compliance activities preferred.
Experience in a nonprofit, educational, or Head Start environment is preferred.
Knowledge of Puerto Rico employment laws and human resources practices.
Experience working with HRIS systems, employee records, and performance management processes.
Strong interpersonal, organizational, communication, and problem-solving skills.
Ability to maintain confidentiality and manage sensitive employee information.
Bilingual (English and Spanish) preferred.

Nice To Haves

Experience supporting onboarding, employee relations, performance management, employee engagement initiatives, leave administration, and HR compliance activities
Experience in a nonprofit, educational, or Head Start environment
Bilingual (English and Spanish)

Responsibilities

Serve as a resource for employees regarding HR policies, procedures, and workplace concerns.
Support the Human Resource Business Partner in employee relations matters, investigations, conflict resolution efforts, and documentation processes.
Assist in maintaining accurate and confidential employee records and personnel documentation.
Prepare reports, correspondence, and documentation related to employee relations activities.
Promote positive employee-supervisor relationships through coaching, guidance, and support initiatives.
Coordinate and implement employee engagement, wellness, recognition, and appreciation initiatives across the program.
Support the administration of the Employee Recognition Program and other retention initiatives.
Assist in planning and coordinating employee events, staff meetings, trainings, celebrations, conventions, and organizational activities.
Conduct employee satisfaction surveys, engagement assessments, and assist in the development of action plans.
Promote organizational values, culture, and employee experience initiatives.
Coordinate and facilitate the onboarding process for newly hired employees.
Prepare onboarding materials, welcome communications, orientation schedules, and employee documentation.
Conduct new employee orientation sessions and ensure completion of required onboarding activities.
Monitor onboarding effectiveness and gather feedback to improve employee integration and retention.
Support employees during transitions, transfers, promotions, and other employment status changes.
Support the Hr Business Partner with Temporary Disability Claims
Maintain records and follow-up documentation associated with leave administration processes.
Coordinate communication between employees, supervisors, and external agencies as needed.
Support the administration of the performance evaluation process, including timelines, documentation, tracking, and reporting.
Assist supervisors and employees with performance management tools, forms, and processes.
Monitor completion of evaluations and provide follow-up to ensure compliance with organizational deadlines.
Maintain performance management records and reporting metrics.
Support compensation-related processes including employee bonuses, recognition awards, salary adjustments, incentives, and other compensation programs.
Assist in maintaining compensation documentation, approvals, tracking logs, and records.
Coordinate communications related to compensation and employee recognition programs.
Support compensation analysis and reporting efforts as requested by the Human Resource Business Partner.
Maintain updated job descriptions and coordinate annual reviews.
Assist with HR compliance audits, personnel file maintenance, and document management.
Support training, professional development, and staff participation tracking.
Generate HR reports, dashboards, and workforce metrics as assigned.
Provide administrative and operational support to the Human Resource Business Partner and Human Resources Specialist.
Support recruitment and staffing activities when necessary, including interview coordination, onboard preparation, and employment documentation.