Employee Development Trainer – Human Services

Center for Developmentally Disabled•Kansas City, MO

17h•Onsite

About The Position

CDD is looking for a Field Talent Development Trainer to coach, develop, and support Residential Specialists, Program Specialists, Program Directors, and DDPs across our programs. This role combines classroom facilitation with hands-on field coaching to ensure staff are prepared, competent, and confident in their roles. If you are an experienced trainer who thrives in a dynamic, community-based environment and wants your work to directly impact the quality of care for individuals with developmental disabilities, we would love to hear from you.

Requirements

High school diploma.
At least one year of experience as a Trainer.
At least two years of experience as a Residential Specialist or similar position (combination of RS and PS experience accepted).
Strong communication, presentation, and organizational skills.
Proficient with web-based computer programs and typing.
Self-motivated and able to work independently.
Flexible, reliable, and dependable.

Nice To Haves

Bachelor's degree in Human Resources, Business Administration, or Education.
Three years of experience as a Residential Specialist.

Responsibilities

Deliver role-specific, competency-based training to new and existing RS, PS, and PD staff in alignment with DMH, HIPAA, CARF, and DOL requirements.
Facilitate in-service trainings and provide instruction on electronic record-keeping systems and documentation standards.
Conduct random competency testing to ensure staff proficiency.
Support onboarding of new hires during their first 60 days, working side-by-side in the field.
Identify performance strengths and areas for improvement; provide structured coaching for successful role transitions.
Conduct follow-up training at 90 days, 6 months, and 1 year to ensure skill retention and application.
Communicate training progress and concerns to supervisors; offer input on employee readiness beyond probationary periods.
Develop and update training materials and curriculum using internal resources and external research.
Manage the Relias LMS by assigning, tracking, and monitoring training completion and compliance.
Analyze training data to identify trends, gaps, and opportunities for improvement.
Assist in designing Leadership Development Program courses and ensure all content stays current with regulatory changes.
Collaborate with program leadership and the Director of Training to identify training needs across CDD/Rainbow programs.