Employee Development Trainer

DeKalb County•Decatur, GA

9d•$61,009 - $98,224

About The Position

The Employee Development Trainer conducts training needs assessments and develops, revises, and updates course curriculum. The role coordinates, develops, implements, and delivers training programs for County employees, including preparing training materials and lesson plans, facilitating classes, and coordinating schedules with departments. The position evaluates training effectiveness using class evaluations, attendance data, and end-of-course surveys, and updates programs to reflect current training techniques. It also promotes employee development programs, prepares and publishes training manuals and handbooks, coordinates the published training schedule, and assists with administering the tuition reimbursement program in accordance with County policies. The trainer prepares and processes documentation, communicates with internal and external customers, maintains knowledge of applicable laws and developments in the profession, attends workshops, and maintains confidentiality. The role uses a personal computer and general office equipment to carry out its responsibilities.

Requirements

Bachelor's degree in Human Resources, Education, or a related field.
Three years of progressively responsible experience in human resources, training, or a related field, or an equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities.
Must possess and maintain a valid Georgia driver's license.
Must hold one of the following certifications or obtain one within one year of employment in this classification: PHR, SPHR, SHRM-CP, SHRM-SCP, IPMA-CP, IPMA-SCP, or Certified Professional in Learning and Performance (CPLP).

Nice To Haves

Preferred experience in organization and employee development.
Demonstrated experience developing creative, innovative, and engaging e-learning materials.
Trainer experience with human resources systems, electronic solution products, and technology support training, including writing technical training programs.
Experience researching new technologies and communicating product knowledge, technical solutions, and related programs to improve efficiency in a training environment.
Experience designing interactive tools to support learning initiatives.
Proficiency using software, design, and writing skills to accomplish learning goals.
Experience analyzing requirements, designing learning objectives, and delivering courses in multiple formats using innovative techniques and tools, including social media technology, web-based approaches, and other creative strategies for blended training.
Experience planning and implementing technical and other HR-related training programs.
Strong ability to explain highly technical information in easy-to-understand language and engage people who are anxious about or disinterested in using computers and applications.
Ability to coordinate with vendor liaisons and County subject matter experts to ensure curriculum is updated as products change and content corrections are needed.
Ability to work in a team-oriented, rapidly changing environment.

Responsibilities

Conduct training needs assessments and develop, revise, and update course curriculum.
Develop, implement, coordinate, and provide training for County employees.
Design training materials and lesson plans, facilitate classes, and coordinate scheduling with appropriate departments.
Review lesson plans and class materials with instructors and facilitators.
Analyze class evaluation reports and attendance numbers to inform planning, reporting, and training effectiveness.
Evaluate and update training programs, and research, design, develop, and implement new programs and classes as requested.
Develop and monitor course evaluations for continuous process improvement and identify measures to improve on-the-job knowledge and skills retention.
Explore trends, innovations, and applications in the training industry for program and professional development.
Market and promote training programs by creating and distributing promotional materials, making presentations, and serving as a liaison to departments, trainers, and agencies as needed.
Write, review, and publish training manuals and handbooks; prepare lesson plans and class materials; submit materials for review as necessary; and maintain instructional materials for historical course documentation.
Administer and monitor end-of-course surveys to support process improvement initiatives and strategies.
Work with administrative support and the Division Manager to schedule and coordinate classes and create a published training schedule.
Assist in managing and tracking the tuition reimbursement program in accordance with County policies and facilitate updates to related policies, procedures, and forms.
Prepare, receive, review, complete, process, forward, or retain forms, reports, correspondence, policies, procedures, manuals, reference materials, and other documentation.
Communicate effectively with internal and external customers; coordinate work activities, review work status, exchange information, and resolve issues.
Use a personal computer and relevant software, and operate general office or other equipment as necessary.
Maintain knowledge of applicable laws and regulations, products, methods, trends, and professional developments; maintain professional affiliations and attend workshops.
Maintain confidentiality while performing job responsibilities.