Employee Development Trainer

DeKalb County•Decatur, GA

About The Position

The Employee Development Trainer conducts training needs assessments and develops, revises, and updates course curricula. The role coordinates, develops, implements, and delivers training programs for County employees, including preparing lesson plans and materials, facilitating classes, coordinating schedules, and evaluating program effectiveness. The trainer also promotes employee development programs, maintains training documentation, administers end-of-course surveys, supports the County tuition reimbursement program, and provides related administrative and customer-service support. The position requires maintaining knowledge of applicable laws, regulations, methods, trends, and professional developments while protecting confidential information.

Requirements

Bachelor's degree in Human Resources, Education, or a related field.
Three years of progressively responsible experience in human resources, training, or a related field, or an equivalent combination of education, training, and experience providing the required knowledge, skills, and abilities.
Must possess and maintain a valid Georgia driver's license.
Must hold one of the following certifications or obtain one within one year of employment in this classification: PHR, SPHR, SHRM-CP, SHRM-SCP, IPMA-CP, IPMA-SCP, or Certified Professional in Learning and Performance (CPLP).

Nice To Haves

Experience in organization and employee development.
Demonstrated experience developing creative, innovative, and engaging e-learning materials.
Trainer experience with human resources systems, electronic solution products, technology support, and writing technical training programs.
Experience researching new technologies and communicating product knowledge, technical solutions, and related programs to improve efficiency in a training environment.
Experience designing interactive tools to support learning initiatives.
Proficiency in using software, design, and writing skills to achieve learning goals.
Experience analyzing requirements, designing learning objectives, and delivering courses in multiple formats using innovative tools and techniques, including social media technology and web-based strategies.
Experience planning and implementing technical and other HR-related training programs.
Strong ability to explain highly technical information in understandable language and engage people who are anxious about or disinterested in using computers and applications.
Ability to coordinate with vendor liaisons and County subject matter experts to update curricula as products change and correct content as needed.
Ability to work in a team-oriented, rapidly changing environment.

Responsibilities

Develop, implement, coordinate, and deliver training for County employees, including designing training materials and lesson plans, facilitating classes, and coordinating schedules with departments.
Review lesson plans and class materials with instructors and facilitators; analyze evaluations and attendance data to inform planning, reporting, and training effectiveness.
Evaluate and update training programs, research and develop new courses, and explore training-industry trends and innovations.
Develop and monitor course evaluations, support continuous improvement, and identify ways to improve retention of on-the-job knowledge and skills.
Promote training programs by creating and distributing materials such as flyers, brochures, and emails; present to departments and serve as a liaison to departments, trainers, and agencies.
Write, review, and publish training manuals and handbooks; prepare lesson plans and supporting materials, submit materials for review when necessary, and maintain authorized instructional records.
Administer and monitor end-of-course surveys.
Work with administrative support and the Division Manager to schedule and coordinate classes and publish training schedules.
Assist in managing and tracking the tuition reimbursement program in accordance with County policies and facilitate updates to related policies, procedures, and forms.
Prepare, receive, review, process, forward, or retain forms, reports, correspondence, policies, procedures, manuals, reference materials, and other documentation.
Communicate with internal and external customers, coordinate work activities, review work status, exchange information, and resolve issues.
Use a personal computer and relevant software, as well as general office equipment, to complete essential functions.
Maintain knowledge of applicable laws and regulations, professional developments, products, methods, and trends; attend workshops and maintain confidentiality.