Employee Benefits CSR

The Jonus Group•Sharon, PA

About The Position

Seeking a dedicated and professional Employee Benefits CSR / Account Coordinator to join a growing Employee Benefits team. This role offers an excellent opportunity for individuals who are passionate about providing exceptional client service and are looking to build a long-term career in the Employee Benefits field. This role is ideal for entry-level professionals with the right licensing and attitude, as well as mid-level candidates seeking growth opportunities.

Requirements

Active Life & Health License is required.
Proficiency in Microsoft Office is required.
Commitment to long-term growth within the Employee Benefits field and a professional demeanor.

Nice To Haves

Entry-level candidates with a strong willingness to learn and grow are welcome.
Up to 3–5 years of relevant Employee Benefits experience is preferred.
Experience in Employee Benefits support or customer service is advantageous.
Strong organizational and communication skills.
Ability to multitask and work effectively in a team environment.
Experience with agency management systems and Employee Navigator or similar benefits administration platforms is a plus.

Responsibilities

Assist Employee Benefits Account Managers and Producers with client service needs.
Process enrollments, renewals, policy changes, and maintain accurate documentation.
Handle communication with carriers and clients.
Provide support for open enrollment and benefits administration tasks.
Prepare proposals, spreadsheets, and presentations as required.
Maintain accurate client records and follow up on activities.
Support renewal processes and service activities for small to mid-sized group Employee Benefits accounts.