Employee Benefits Coordinator

HRx Services • Loveland, CO

9d • $60 - $65 • Remote

About The Position

This entry-level, full-time position involves supporting the Employee Benefits manager & Benefits Consultant while overseeing most aspects of the employee benefits renewal process. Key responsibilities include setting up and maintaining benefits in Employee Navigator, creating benefits guides, preparing and reviewing compliance documents, and ensuring adherence to ERISA, COBRA, ACA, and HIPAA regulations. The role also coordinates renewal processes, troubleshoots and resolves data, billing, and claims issues, and escalates complex matters when necessary.

Requirements

• Current, valid Colorado Life and Health licensure before hire (no restrictions and in good standing with the Colorado Division of Insurance).
• 1+ years of experience in employee benefits, insurance brokerage, or client service.
• Experience in customer service, proposal development, or account management in an employee group benefit setting or similar benefits or experience.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent written and verbal communication skills for correspondence with clients, carriers, and vendors.
• Exceptional attention to detail and organizational skills for managing enrollments, renewals, billing, and compliance documentation.
• Basic analytical skills for identifying and resolving data discrepancies, billing errors, and claims issues.
• Resourcefulness and initiative in researching solutions and following up to ensure resolution.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Willingness to learn, adapt, and take on new challenges.
• Comfortable working independently in a virtual office and proactive in seeking help when needed.

Nice To Haves

• Experience with benefits administration or HRIS platforms (e.g., Employee Navigator) and carrier portals is preferred.
• Exposure to group health, dental, vision, life, and ancillary insurance products.
• Basic experience in preparing compliance documentation and supporting renewal processes is beneficial and desired.
• Experience with document management systems and willingness to learn additional platforms and programs.

Responsibilities

• Support Employee Benefits Account Managers and the client relationships, including responding to inquiries, resolving issues, and advocating for clients.
• Set up and administer employee benefits for clients and help maintain accurate records in Employee Navigator.
• Prepare, review, and distribute compliance documents & benefit guides (Wrap Documents, SPDs, broker compensation disclosures) and ensure ERISA, COBRA, ACA, and HIPAA compliance.
• Coordinate and manage renewal processes, including tracking deadlines, preparing renewal packets, and communicating with carriers.
• Identify and resolve data discrepancies, billing errors, and claims issues; escalate complex matters as needed.
• Assist with other duties as assigned.

Benefits

• The chance to partner with a diverse group of talented professionals with a common goal: Successful employers, effective employees, exceptional workplaces.
• Knowledge and skills enhance educational opportunities.
• Flexible working environment.
• Generous Group health plans offered (Employer-paid Medical for the High Deductible Health Plan for employees only)
• Group dental and vision plans with optional tax-deferred 125 plans available (HSA)
• 401(k) with a generous 100% match of up to 10% of employees' deferral
• Employer paid: Life, AD&D, and Voluntary LTD plan
• A generous mix of vacation, sick, and holiday paid days off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed