Employee Benefits Account Specialist

Foundation Risk Partners•Camden, NJ

5d•$50,000 - $65,000

About The Position

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Account Specialist to their Corporate Synergies team in the Philly Metro Region. This entry-level position is essential to developing a strong foundation in employee benefits brokerage/consulting. The Account Specialist is responsible for developing the industry knowledge and skills necessary to support Sales, Account Management, and Underwriting with activities related to marketing, sales, and service of multiple client accounts (Book of Business).

Requirements

Strong attention to detail, well organized and responsive.
Strong desire and willingness to learn all aspects of: CSG suite of services and available solutions, Insurance and healthcare related products, Regulatory and compliance related matters (including healthcare reform).
Comfortable with numbers.
Proficient in Microsoft Excel, PowerPoint, Word and Publisher.
Ability to quickly learn new skills.
Comfortable working independently as well as in a team environment.
Ability to establish relationships.
Strong oral and written communication skills.
Ability to multi-task and demonstrate composure/resilience under pressure - Comfortable switching between clients and tasks to meet deadlines.
Basic understanding of insurance and healthcare.

Responsibilities

Maintain up-to-date client files/internal systems in accordance with CSG’s standard protocols.
Support the various pre-renewal/renewal/post-renewal and wellness activities.
Coordinate data gathering for reporting efforts (analytical, compliance, etc.).
Complete training/professional development to gain understanding of the industry and CSG.
Gather all necessary data to fulfill our obligations (including the outreach to carriers and client to secure information).
Support the team with the preparation, analysis and delivery of materials that makeup the deliverable (i.e. exhibits, reports and presentations).
Complete/fulfill assigned implementation tasks associated with client related projects.
Coordinate activities and successfully complete regulatory tasks (i.e. 5500’s, ACA and other notices/disclosures) throughout the year.
Prepare standard and ad-hoc reports (as needed).
Track receipt of deliverables and update the Annual Action Plan to ensure both the accuracy and timeliness of materials.
Participate (whenever appropriate) in client meetings/presentations.
Prepare and review employee education and communication materials (i.e. Benefit Guides) during Open Enrollment.
Assist in the coordination of Open Enrollment activities (includes conducting meetings).
Maintain internal systems (i.e. BenefitPoint and Oracle) and client files in accordance with CSG’s data standards and filing requirements.
Perform necessary steps (including timely follow-up) to help resolve client service or claim issues/inquiries and/or administrative concerns.
Interact with carriers and vendors on behalf of the client and the team.