Employee Benefits Account Manager

The Jonus Group•Sandy Springs, GA
•Hybrid

About The Position

The Employee Benefits Account Manager manages employee benefits accounts and builds lasting client relationships, serving as a trusted expert on benefits. The role partners with clients to understand their organizational culture and needs, develop and manage tailored benefits programs, and analyze plan options to support informed decisions. It also involves monitoring regulatory compliance, leading open enrollment activities, supporting employees with benefits questions and issues, advocating for clients with insurance carriers, and providing data-driven reporting and recommendations. The position is hybrid in Atlanta, Georgia.

Requirements

  • Active Life and Health (L&H) license.
  • Proven experience servicing employee benefits accounts, including Medical, Dental, STD, LTD, Vision, HSA, and FSA.
  • Current knowledge of employee benefits programs, regulations, and trends.
  • Proficiency with benefits administration software, Microsoft Office Suite, and data analysis tools.

Nice To Haves

  • CEBS, GBA, or other relevant certifications.

Responsibilities

  • Build and maintain strong client relationships and serve as a resource on employee benefits.
  • Understand clients’ organizational cultures and needs to develop tailored benefits solutions.
  • Partner with clients to design and manage benefits programs, including health insurance and wellness initiatives.
  • Analyze and compare benefits plans and provide insights to inform client decisions.
  • Monitor federal, state, and local regulations and help ensure client compliance.
  • Lead open enrollment activities, coordinating communications, enrollment platforms, and education.
  • Help employees understand their benefits options and resolve issues.
  • Act as a liaison between clients and insurance carriers to resolve concerns.
  • Collect and analyze data and provide reports, insights, and recommendations to optimize benefits offerings.

Benefits

  • Employer-sponsored benefits package.
  • Professional development opportunities and training.
  • Hybrid work-from-home flexibility.
  • Supportive and inclusive team environment.
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