Employee Benefits Account Manager (Public Entity)

Acrisure East Insurance Services, LLC•Mahwah, NJ

7d•$90,000 - $110,000•Onsite

About The Position

The Account Manager is responsible for managing client relationships, overseeing the account service team, and providing administrative support to the Health Insurance Fund (Fund) division. The role coordinates company-wide resources to deliver comprehensive products, services, and solutions to Acrisure NJ Platform accounts. It supports JHIF members and their employees with day-to-day needs, assists with COBRA and Direct Bill programs, reviews Medicare eligibility and transitions, and helps clients resolve claims issues. The position also involves client consulting, meetings and presentations, open enrollment communications, and managing client renewals and RFP processes. Candidates should be comfortable working on-site to support collaboration, team leadership, and cross-functional partnership.

Requirements

At least 5 years of experience in large market employee benefits.
New Jersey Life and Health License.
High school diploma or equivalent required.
Strong written and verbal communication skills.
Strong organizational and management skills.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Support JHIF members and their employees with overall day-to-day needs.
Assist with COBRA and Direct Bill programs within JHIF entities.
Review Medicare member eligibility and oversee transitions into the Medicare population.
Assist with consulting services by conducting client meetings and presentations.
Communicate effectively with employers and employees during open enrollment meetings.
Collect pertinent data, establish facts, and draw valid conclusions to help members rectify claims issues.
Apply effective management and marketing techniques.
Build knowledge and skills to keep pace with market trends.
Use carrier computer systems for reference.
Coordinate and manage client renewals and the RFP process.
Manage client relationships, the account service team, and administrative support for the Fund division.
Coordinate deployment of corporate-wide resources for Acrisure NJ Platform accounts.