Employee Benefits Account Manager

HUB International•Sandy, UT

6d•Hybrid

About The Position

HUB International is seeking an Account Manager for its large group Employee Benefits team. The role services an assigned book of employee benefits clients, consisting of groups with 100 or more lives, and may provide support to other account management team members as needed. The position supports the Account Executive and builds and maintains client relationships while providing day-to-day service to clients, vendors, and colleagues. This is a hybrid role requiring three days per week in the office. HUB describes its workplace as collaborative and offers structured training, licensing support, and ongoing development opportunities. Benefit and program eligibility varies by employment status, role, location, and applicable requirements.

Requirements

2–5 years of experience in employee benefits, human resources, or a related field.
High school diploma.
Proficiency in MS Office.
Excellent written and oral communication skills.
Excellent organizational and prioritization skills.
High attention to detail.
Life, Accident, and Health Insurance License, or ability to obtain it within three months of employment.

Nice To Haves

College degree.
Client presentation experience.

Responsibilities

Support the Account Executive in servicing an assigned book of benefits accounts.
Build and maintain client relationships.
Handle daily emails and phone calls from clients, vendors, and other team members.
Assist clients with resolving claims, billing, and other day-to-day service issues.
Maintain electronic filing and required data in Benefit Point, the agency management system.
Attend and present in client meetings and open enrollment meetings as needed.
Prepare, print, and, in some cases, deliver communication materials to clients.
Review contracts, plan documents, and plan summaries for accuracy.
Prepare benchmark reporting.
Assist team members with compliance materials, including 5500s, wrap documents, and ACA reporting documents.
Participate in or assist with the new business process.