Employee Benefits Account Manager - Hybrid

The Jonus Group•Skokie, IL

13h•Hybrid

About The Position

The Employee Benefits Account Manager is an L&H-licensed role at a boutique-style agency that describes itself as distinct from larger competitors and emphasizes a hardworking culture. The account manager serves as the primary contact for clients on employee benefits matters, helping them create and manage benefits programs tailored to their organizational culture, objectives, budgets, and employee demographics. The role includes advising clients on plan options, regulatory compliance, enrollment, employee communications, issue resolution, and benefits data analysis.

Requirements

Active Life and Health (L&H) license.
Previous experience in employee benefits administration, consulting, or account management.
Strong understanding of employee benefits programs, regulations, and industry trends.
Proficiency with benefits administration software, Microsoft Office Suite, and data analysis tools.

Nice To Haves

Relevant certifications or licenses, such as Certified Employee Benefit Specialist (CEBS) or Group Benefits Associate (GBA).

Responsibilities

Build and maintain client relationships, serving as the primary point of contact for employee benefits matters.
Understand clients’ organizational culture, objectives, and employee demographics to tailor benefits solutions.
Collaborate with clients to design, implement, and manage benefits programs, including health insurance, retirement plans, and wellness initiatives.
Ensure benefit offerings align with client budgets, industry best practices, and employee needs.
Compare benefits plans by coverage, cost, and features, and provide data-driven recommendations.
Help clients make decisions about plan designs, contribution levels, and cost-sharing arrangements.
Monitor applicable federal, state, and local employee benefits regulations and help ensure client programs remain compliant.
Lead and support open enrollment, coordinating communications, enrollment platforms, and employee education.
Respond to employee inquiries, explain plan options, and facilitate enrollment.
Develop materials explaining benefit options, coverage, and enrollment procedures.
Conduct presentations, webinars, and workshops on benefits topics.
Help clients and employees resolve benefits issues, including claims disputes, coverage inquiries, and billing concerns.
Liaise with insurance carriers to expedite issue resolution.
Collect and analyze benefits data on program utilization, cost trends, and employee satisfaction.
Prepare reports and recommendations to help clients optimize benefits offerings.