Employee Benefits Account Manager

HUB International • Colorado Springs, CO

4d • $65,000 - $80,000 • Hybrid

About The Position

HUB International is a leading global insurance broker offering a comprehensive range of solutions including property, casualty, risk management, life and health, employee benefits, investment, and wealth management. With over 650 offices and 22,000 employees across North America, HUB is dedicated to helping individuals and businesses manage their risks and insurance needs through personalized service, expert guidance, and tailored solutions. The company fosters a competitive, exciting, and friendly work environment that supports employee longevity and success through continuous growth and development opportunities. HUB's entrepreneurial culture empowers employees to make optimal decisions for customers and the organization, enhancing industry knowledge to better serve clients. They are committed to providing competitive and flexible benefits that adapt to evolving employee needs, aiming for a future that combines a diverse, challenging work environment with financial security and career satisfaction.

Requirements

• 2-5 years of experience within employee benefits, human resources, or a related field
• High school diploma required
• Proficiency in MS Office
• Excellent written and oral communication skills
• Excellent organizational and prioritization skills
• High attention to detail essential
• Life, Accident, and Health Insurance License (or ability to obtain within three months of employment)

Nice To Haves

• college degree preferred
• Client presentation experience preferred

Responsibilities

• Support Account Executive in servicing assigned book of benefits accounts
• Provide customer service for assigned accounts, including handling daily emails and phone calls from clients, vendors, and other team members
• Build and maintain client relationships
• Maintain electronic filing and required data in Benefit Point (agency management system)
• Participate or assist in the new business process
• Attend client meetings and open enrollment meetings as needed
• Prepare, print, and, in some cases, deliver communication material to clients
• Review contracts, plan documents, and plan summaries for accuracy
• Prepare benchmark reporting
• Assist team members with compliance materials, including 5500s, wrap documents, and ACA reporting documents
• Assist clients with claims, billing, and other day-to-day service issues

Benefits

• health/dental/vision/life/disability insurance
• FSA, HAS and 401(k) accounts
• paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays
• eligible annual bonuses
• equity
• commissions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED