Employee Benefits Account Executive

Lawley Services Inc•Buffalo, NY

7h•$56,750 - $101,280•Hybrid

About The Position

This role involves managing account service and strategic initiatives, acting as a liaison between clients and carriers, and responding to client inquiries regarding renewals and benefit changes. The position requires facilitating or conducting presentations for clients and identifying cross-selling opportunities within Lawley Benefits Group (LBG). A key responsibility is to reach and maintain a client retention goal of 95% or greater, alongside maintaining consistent and dependable attendance, availability, and punctuality.

Requirements

Insurance experience in customer service or account management for 3 years or more
Life Accident & Health License
Relevant knowledge of group insurance products, documents and usages
Computers skills are a must; Including Word, Excel, Outlook & PowerPoint
Demonstrated relationship building skills
Ability to work well independently and on a team
Incredible attention to detail and organizational skills
Positive attitude, even in a fast-paced environment
A passion to make customers and coworkers feel important and valued
Capability to work quickly and efficiently
Methodical, yet swift decision-making skills
Precise verbal and written communication skills, even under time constraints

Nice To Haves

Open to continuing education, college degree preferred

Responsibilities

Manage account service and strategic initiatives including plan analysis and acting as a liaison between the client and carrier
Respond to client inquiries, renewals, benefit changes as needed and communicate through group meetings for enrollment
Work with carriers to facilitate presentations for clients, or conduct presentations personally
Identify cross selling opportunities within Lawley Benefits Group (LBG) and refer clients to other product lines
Reach and maintain client retention goal of 95% or greater
Maintains consistent and dependable attendance, availability, and punctuality as required to effectively perform the essential functions of the position
Expand and grow in your role when supporting miscellaneous duties as requested