Employee Benefits Account Coordinator

Higginbotham•Springfield, MO

6h•Onsite

About The Position

Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for an Employee Benefits Account Coordinator for our Springfield, MO office. The Employee Benefits Account Coordinator provides administrative support to internal account managers and maintains a professional relationship with our external clients.

Requirements

High school diploma or equivalent required
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions

Nice To Haves

1+ year of employee benefits experience in the insurance field preferred
Commitment to continuous learning and professional development
Active Life & Health License preferred
Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Responsibilities

Conducts data entry into Excel spreadsheets, internal agency management system, carrier websites, House Bill requests
Assists in marketing of accounts as directed by account managers
Assists with the preparation of reports, proposals and other presentation materials
Audits billing statements for accuracy on behalf of clients
Generates open enrollment materials such as enrollment guides, election forms, personalized confirmation sheets, enrollment/change forms, etc
Assists in processing necessary paperwork for submission to carrier –implementation
Attend local enrollment/client meetings as needed
Delivers outstanding customer service
Maintains agency files accurately and consistently
Attends and completes any training sessions or assignments as required
Performs other related tasks as needed