Employee Benefits Account Coordinator

HUB International•Lake Forest, IL

3d•$29 - $35•Onsite

About The Position

The Account Coordinator plays a crucial role in our dynamic team, providing essential administrative support under the guidance of an Account Manager in the employee benefits insurance sector. As an Account Coordinator, you will be responsible for managing administrative tasks related to ID cards, census data, carrier relations, and claims support. This position is ideal for detail-oriented individuals with strong organizational skills and a commitment to delivering exceptional service.

Requirements

Proven administrative/customer service experience, preferably in the employee benefits insurance industry.
High school diploma or equivalent
Strong organizational and multitasking skills.
Detail-oriented with a focus on accuracy in administrative tasks.
Excellent communication and interpersonal skills.
Proficiency in MS Excel, Word, and Outlook.
Ability to work collaboratively in a team-oriented environment.
Life & Health Insurance License required or willingness to obtain.

Responsibilities

Generate and manage employee ID cards, ensuring accuracy and timely distribution.
Collaborate with carriers to address ID card-related inquiries and discrepancies.
Assist in the collection, organization, and maintenance of client census data.
Work closely with Account Managers to ensure accuracy and completeness in census data reporting.
Facilitate communication between clients and insurance carriers.
Assist in resolving administrative issues, inquiries, and coordination with carriers.
Provide administrative support in the claims process, ensuring accurate and efficient handling of claims-related documentation.
Collaborate with carriers to address inquiries and facilitate timely claims resolution.
Serve as a responsive point of contact for clients on administrative matters.
Coordinate with Account Managers to address client needs and concerns.
Maintain organized and accurate records of ID cards, census data, carrier communications, and claims-related documentation.
Work collaboratively with Account Managers and other team members to ensure a cohesive and streamlined workflow.
Assist in team initiatives and projects as needed.

Benefits

Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Paid Parental Leave
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
health/dental/vision/life/disability insurance
FSA
HSA
401(k) accounts
paid-time-off benefits such as vacation, sick, and personal days
eligible bonuses, equity and commissions for some positions