Emerging Technology Intern

JM&A Group • Mobile, AL

2d

About The Position

The JM Family College Internship Program provides college students with meaningful work experiences connected to their programs of study. Interns contribute to their teams, learn about JM Family’s companies and culture, and develop skills through learning opportunities and networking events. The program also offers hands-on experience with projects and department initiatives, while introducing interns to JM Family’s core values: Consideration, Cooperation, Communication, Innovation, and Accountability.

The Emerging Technology Intern supports the adoption of emerging technologies and process improvements using AI and other agentic technologies. The role combines business acumen, technology knowledge, and effective communication to help strengthen understanding and adoption of technology-enabled changes across the SETF environment. The ideal candidate is available to work full time during the Summer Internship Program, May 24, 2027 through July 30, 2027. Working arrangements are flexible depending on business needs and may be revised based on performance, business need, and manager discretion.

Requirements

• Be actively enrolled in a degree-seeking program at an accredited college or university, with at least one semester of coursework completed.
• Have strong business acumen and an interest in and aptitude for technology.
• Demonstrate curiosity and a desire to learn about new technologies, processes, and ways of working.
• Communicate effectively with stakeholders with varying levels of technology understanding.
• Be interested in applying technology to customer service, business goals, and process improvement.

Nice To Haves

• Pursuing a degree that combines business and technology disciplines; interdisciplinary or dual-focus programs are preferred.

Responsibilities

• Collaborate with supported business teams to identify technology-enabled process improvement opportunities, including opportunities involving AI.
• Help write, review, validate, and retire SC Knowledge Articles in support of upcoming AI proof-of-concept efforts.
• Help socialize the positive aspects of technology and process changes within the SETF environment as a change advocate.
• Support understanding and adoption of emerging technologies across audiences with varying levels of technology knowledge.
• Apply knowledge of customer service and business goals to identify opportunities for technology to streamline processes.
• Contribute to broader team strategy and implementation efforts related to AI and other emerging agentic technologies.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern