(USA) Emerging Store Manager - Nhm

Walmart•Monroe, LA

1d•Onsite

About The Position

This position is a developmental leadership role designed to prepare associates for potential Store Manager opportunities within the Walmart US store operations environment. The Emerging Store Manager (ESM) will train and develop across many areas of store operations, including merchandising, people leadership, financial management, customer experience, and community engagement. The ESM role does not carry any guaranteed timeframe; however, the developmental assignment is expected to last no longer than 12 to 18 months. Associates in this role are expected to maintain mobility within their assigned region for Store Manager application and potential placement. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the store as assigned and/or as necessary. Trains and develops within a store environment in the areas of retail operational acumen, people leadership, merchandising strategy, financial management, customer experience, and community engagement in preparation for a Store Manager role. Assists in managing the store's financial performance by learning to authorize and manage expenditures against budget. Monitors sales and profit goals. Analyzes economic trends and community needs for budget forecasting. Generates, reviews, and acts on business reports and profit-and-loss statements. Supports sales in the store by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, and appropriate in-stock and inventory levels. Assesses economic trends and community needs. Models, enforces, and provides direction and guidance to hourly associates and managers on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards. Analyzes and assists with projected staffing plans to ensure they are accurately forecast to meet business goals for workload and performance results. Supports the timely implementation of staffing plans, talent pipelines, and succession planning processes. Initiates, directs, and participates in community outreach programs as a community liaison. Encourages and supports associates and managers in serving as good members of the community. Establishes and maintains relationships with key individuals or groups as the representative for the company. Promotes company-sponsored programs, events, and sustainability efforts. Upholds the Open Door Policy by meeting with associates and listening to concerns, researching issues, reviewing company policies and procedures, and providing resolutions according to company policies and procedures. Proactively seeks out associate comments and concerns by meeting with associates in their work areas. Assists in leading and directing the store's management team by supporting the establishment and implementation of store objectives. Communicates goals. Monitors performance and provides feedback. Identifies training and development needs. Ensures compliance with company policies and procedures by holding hourly associates and managers accountable. Analyzes and interprets reports. Implements and monitors asset protection and safety controls. Maintains quality assurance standards. Oversees safety and operational reviews. Develops and implements action plans to correct deficiencies. Supports the execution of multiple business plans and projects by identifying customer and operational needs. Develops and communicates business plans and priorities. Removes barriers and obstacles that impact performance. Measures progress and adjusts performance accordingly. Demonstrates adaptability and supports continuous learning. Effectively facilitates strong partnerships and relationships with key stakeholders across the organization (including Market Managers, Regional leadership, Merchandising, Human Resources, and Asset Protection). Develops, implements, and sustains key organizational objectives. While the ESM assignment does not carry any guaranteed timeframe, ability and willingness to complete the ESM program in no longer than 12 to 18 months. The Emerging Store Manager (ESM) role is a developmental assignment with an expectation to progress into a Store Manager position within 12-18 months. If a Store Manager role is not secured within that timeframe, next steps will be based on performance and business need, which may include placement into another role at a different level. Ability and willingness to maintain mobility within an assigned region for Store Manager application and potential placement. Successful completion of evaluation against defined developmental milestones and competency assessments throughout the assignment. Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and promoting a belonging mindset in the workplace. Respect the Individual: Builds high-performing teams; embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform. Respect the Individual: Works collaboratively; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect the Individual: Attracts and retains the best talent; empowers and develops talent; and recognizes others’ contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us(e.g., creating a sense of belonging, eliminating waste, participating in local giving). Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Serve Our Customers and Members: Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop; and applies the EDLP and EDLC business models to all plans. Serve Our Customers and Members: Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; and encourages learning from mistakes. Strive for Excellence: Drives continuous improvements; adopts and encourages the use of new technologies and skills; and supports others through change.

Requirements

Bachelor's degree in management, business administration, retail management, financial management and 2 years' experience in a management role within a retail, operations, or distribution environment, with responsibility for supervising, evaluating, mentoring, and developing managers/supervisors, managing workloads, and participating in the hiring and promotion of employees.
4 years' experience in a management role within a retail, operations, or distribution environment, with responsibility for supervising, evaluating, mentoring, and developing managers/supervisors, managing workloads, and participating in the hiring and promotion of employees.
2 years' general management experience, including responsibility for financial accountability.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, successful completion of a current state-issued Certificate of Eligibility.
Ability and willingness to complete the ESM program in no longer than 12 to 18 months.
Ability and willingness to maintain mobility within an assigned region for Store Manager application and potential placement.
Successful completion of evaluation against defined developmental milestones and competency assessments throughout the assignment.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
General management experience to include financial accountability
Running a fresh or dry grocery area
Supervising 50 or more associates/employees to include the responsibility for performance management, mentoring, and making employment decisions (for example, hiring, disciplinary)

Responsibilities

Trains and develops within a store environment in the areas of retail operational acumen, people leadership, merchandising strategy, financial management, customer experience, and community engagement in preparation for a Store Manager role.
Assists in managing the store's financial performance by learning to authorize and manage expenditures against budget.
Monitors sales and profit goals.
Analyzes economic trends and community needs for budget forecasting.
Generates, reviews, and acts on business reports and profit-and-loss statements.
Supports sales in the store by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, and appropriate in-stock and inventory levels.
Assesses economic trends and community needs.
Models, enforces, and provides direction and guidance to hourly associates and managers on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards.
Analyzes and assists with projected staffing plans to ensure they are accurately forecast to meet business goals for workload and performance results.
Supports the timely implementation of staffing plans, talent pipelines, and succession planning processes.
Initiates, directs, and participates in community outreach programs as a community liaison.
Encourages and supports associates and managers in serving as good members of the community.
Establishes and maintains relationships with key individuals or groups as the representative for the company.
Promotes company-sponsored programs, events, and sustainability efforts.
Upholds the Open Door Policy by meeting with associates and listening to concerns, researching issues, reviewing company policies and procedures, and providing resolutions according to company policies and procedures.
Proactively seeks out associate comments and concerns by meeting with associates in their work areas.
Assists in leading and directing the store's management team by supporting the establishment and implementation of store objectives.
Communicates goals.
Monitors performance and provides feedback.
Identifies training and development needs.
Ensures compliance with company policies and procedures by holding hourly associates and managers accountable.
Analyzes and interprets reports.
Implements and monitors asset protection and safety controls.
Maintains quality assurance standards.
Oversees safety and operational reviews.
Develops and implements action plans to correct deficiencies.
Supports the execution of multiple business plans and projects by identifying customer and operational needs.
Develops and communicates business plans and priorities.
Removes barriers and obstacles that impact performance.
Measures progress and adjusts performance accordingly.
Demonstrates adaptability and supports continuous learning.
Effectively facilitates strong partnerships and relationships with key stakeholders across the organization (including Market Managers, Regional leadership, Merchandising, Human Resources, and Asset Protection).
Develops, implements, and sustains key organizational objectives.
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events.
Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and promoting a belonging mindset in the workplace.
Builds high-performing teams; embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform.
Works collaboratively; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
Attracts and retains the best talent; empowers and develops talent; and recognizes others’ contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us(e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop; and applies the EDLP and EDLC business models to all plans.
Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; and encourages learning from mistakes.
Drives continuous improvements; adopts and encourages the use of new technologies and skills; and supports others through change.

Benefits

Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)