This position provides supervision and development opportunities for facility management in multiple facilities. The role ensures competitive talent for multiple facilities by championing company human resource initiatives, addressing new business needs or anticipated turnover, promoting opportunities to attract and retain a high-performing workforce, ensuring a talent pipeline, and guiding the leadership development process. It implements and models customer service standards across multiple facilities by ensuring excellence in store standards, understanding unique customer needs, creating an enhanced customer experience, and fostering an environment for facility managers to set excellent customer service expectations aligned with customer needs, expectations, and company goals. The role ensures compliance with company and legal policies, procedures, and regulations, including environmental compliance for multiple facilities, by implementing and monitoring loss prevention, safety, and compliance controls, overseeing safety, operational, and quality assurance routines, developing and implementing action plans, and providing direction and guidance on executing company programs and strategic initiatives. It delivers effective execution for the business area by driving operational excellence, holding the management team accountable, initiating and leading company change efforts, conducting competitor assessments, monitoring continuous improvement programs, and providing feedback for process improvements. The position drives overall financial performance of the market by preparing, analyzing, and reconciling financial reports, creating and administering capital and expense budgets, determining trends and opportunities, advising on cost control, and resolving budgetary issues. It provides overall direction by analyzing business objectives and customer needs, developing and implementing business strategies, analyzing costs and forecasts, determining resource requirements, evaluating operational processes, measuring outcomes, identifying improvement opportunities, promoting a customer environment, and demonstrating adaptability. The role develops and implements strategies to attract and maintain a skilled workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, supporting mentorship, workforce development, and succession planning. It cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into programs and practices, developing consequences for violations, and supporting the Open Door Policy. The role develops and leverages internal and external partnerships and networks to achieve business goals by sponsoring community outreach initiatives, engaging stakeholders in business plans, and supporting associate efforts. It builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected, and creates opportunities for all associates to thrive. The role works collaboratively, builds strong relationships, and communicates with impact, energy, and positivity. It attracts and retains talent, empowers and develops talent, and recognizes contributions and accomplishments. The role maintains and promotes the highest standards of integrity, ethics, and compliance, models company values, and holds oneself and others accountable. It supports the company's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world. It acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. The role delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies business models to all plans. It makes decisions based on data insights and analysis, balances short and long-term priorities, and considers all stakeholders when making plans. The role displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. It drives continuous improvements, adopts and encourages new technologies and skills, and supports others through change.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree