Emerging Accounts Manager

Coretelligent

5d•$90,000 - $105,000•Remote

About The Position

At Coretelligent, we take ownership of the technology our clients rely on every day. We partner with growing, highly regulated organizations that need secure, dependable IT environments built to scale. Our role goes beyond support. We bring structure, clarity, and accountability to complex technology landscapes so leaders can move forward with confidence. Over the past several years, Coretelligent has entered a new chapter. We have strengthened our leadership team, modernized our service delivery, and sharpened our focus on long-term client outcomes. Our work spans managed IT, cybersecurity, cloud, and strategy, delivered through a model designed for consistency, transparency, and trust. We are building a team of professionals who care deeply about quality, ownership, and continuous improvement. If you value clear expectations, thoughtful collaboration, and work that genuinely matters to the businesses you support, you will feel at home here.

Requirements

2+ years of experience in account management, inside sales, client development, or a related client-facing commercial role
Experience managing a book of business, renewals, and/or client growth initiatives in a high-volume environment
Strong consultative selling and relationship management skills, with the ability to uncover client needs and position solutions effectively
Proven ability to build relationships proactively and drive revenue growth through consistent outreach and account engagement
Strong organizational skills with the ability to manage competing priorities across a large portfolio of accounts
Experience working in CRM platforms such as Salesforce, HubSpot, or similar tools with strong attention to pipeline hygiene and activity tracking
Strong written and verbal communication skills, including the ability to present recommendations, proposals, and service value clearly
Experience partnering cross-functionally with internal stakeholders such as sales engineering, marketing, operations, or service delivery teams

Nice To Haves

Experience within managed services, IT services, SaaS, technology, or recurring revenue environments preferred
Familiarity with IT, cybersecurity, managed services, or technology solutions is a plus, but not required

Responsibilities

Own a high-volume portfolio of emerging accounts, primarily clients with less than $50,000 in annual recurring revenue
Serve as the primary point of contact for assigned clients, building relationships through proactive outreach, ongoing engagement, and consistent follow-up
Drive account growth through strategic upsell, cross-sell, renewal, and account development efforts across a high-volume portfolio
Build and execute a structured outreach cadence to strengthen client relationships, surface needs, and create expansion opportunities
Educate clients on Coretelligent’s service offerings and help connect technology, security, and service solutions to their business needs
Prepare and deliver quotes, proposals, renewals, and account recommendations tailored to each client’s environment and goals
Monitor account health, service usage, renewal timing, and client activity to identify risk, retention concerns, and growth opportunities
Maintain accurate pipeline activity, account notes, renewal forecasting, and opportunity tracking within CRM tools
Partner cross-functionally with Sales Engineering, Marketing, Service Delivery, and leadership to support campaigns, solution positioning, and account strategy
Help define and refine the engagement model, outreach strategy, and operational playbook for Coretelligent’s emerging account segment