FT Emergency Shelter Case Aide

Rochester•Rochester, NY
•Onsite

About The Position

Start a Career in Human Services While Making a Difference Looking for meaningful work where you can build experience in human services? As a Case Aide at Open Door Mission, you'll work directly with shelter guests while supporting the day-to-day operation of our emergency shelter. You'll help create a safe, structured and compassionate environment for people experiencing homelessness and other significant life challenges. This is a direct-support position, not a traditional case management role, and you will not carry your own caseload. You'll work alongside experienced shelter and case management staff while gaining hands-on experience with client support, community resources, documentation, crisis response and housing services.

Requirements

  • Experience in human services
  • Experience with client support
  • Experience with community resources
  • Experience with documentation
  • Experience with crisis response
  • Experience with housing services

Responsibilities

  • Welcome, supervise and provide day-to-day support to shelter guests
  • Help maintain a safe, respectful and structured, faith-based shelter environment
  • Support daily activities including meals, chapel, programming, bed counts

Benefits

  • Free meals while working
  • Free dental, vision, and life insurance
  • Paid time off
  • Paid training and professional development
  • Opportunities to build experience in human services and case management
  • Internal career and advancement opportunities
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