Emergency Services Technician

John Grace Construction•Comstock Charter Township, MI

17h•$15 - $18•Onsite

About The Position

John Grace Restoration and Construction has been West Michigan’s choice for emergency services and restoration repairs following property damage for the last 10 years. We help homeowners recover from storm, mold, fire/smoke, water, and flooding damage. Our staff are experts in the insurance claim process, working in the customers best interest and guiding them through the claim process. John Grace staff are highly trained in mitigating loss, scoping/estimating repairs, and ensuring timely and high-quality repair work. Our culture is genuine, fun and passionate, but we take our role very seriously because we know how devastating the loss can be to clients. John Grace’s success is the combined efforts of all our employees, and we strive to provide great opportunities for our team to learn and grow.

Requirements

Regularly required to talk and hear.
Position is very active and requires standing, walking, bending, kneeling, stooping, crouching, and climbing.
Ability to lift and/or move items over 50 pounds.
Valid driver’s license and a clear driving record.
Pass a criminal background check to perform work on insurance related claims.
Basic knowledge of smartphone/email technology.
Takes pride in their work.
Ability to function in a high stress environment that can change daily.
Reports to work on time; Adheres to on-call rotation schedule and be available for weather related events.

Responsibilities

Communicate clearly and professionally with Manager, teammates, homeowners and referring insurance agencies. Uphold John Grace’s professional reputation.
Responsible for ensuring productivity and quality of work on jobsites. Job-site inspection and monitoring, unloading, and loading equipment, driving company vehicles to job-sites, adheres to all company policies and procedures paying special attention to health and safety procedures.
Water Damage: Must be willing to learn how to perform water extraction, demolition, content manipulation, and industrial drying equipment placement. Other duties require building materials removal, carpet lifting, pad removal, and cleaning and disinfecting contaminated work zones.
Structure Cleaning; Must be willing to learn structure cleaning after a fire loss, through multiple cleaning systems depending on job site. Main duties include the removal of soot and smoke damage from building materials through the use of cleaning techniques or required demolition. Other duties include gaining knowledge on odor remediation as well as organization, carefulness with homeowner’s contents, and attention to detail.
Demolition: Must be willing to learn demolition, including removal of building materials, and the proper methods of dust-free work environments, and safety precautions that will deliver clean and efficient jobs. Other duties include plastic barrier containment procedures, and negative air set ups.
Mold Remediation: Must be willing to learn microbial growth remediation, including following the same processes of demolition with the emphasis on safety and compliance with industry standards for mold remediation. Technician provided with all proper protective equipment for such procedures.
Other tasks that may be encountered throughout the daily agenda would be heavy content manipulation, sewage back up cleaning, temporary roof repairs, sketch job sites, and provide detailed scope of work being completed.
Company vehicles and provided tools must be treated with respect and kept clean and organized.
Perform other related duties as assigned.