Emergency Services Supervisor

Miami Rescue Mission Inc • Hollywood, FL

3d • $43,888 - $45,000 • Onsite

About The Position

The Caring Place (@Miami Rescue Mission & Broward Outreach Centers) is a leading provider of services to the homeless and needy of South Florida. We are looking for like-minded, dynamic individuals to come and join our team. The Caring Place provides emergency shelter, residential programs, job training, education & computer literacy classes, healthcare, transitional housing, permanent housing, employment opportunities for homeless men, women, and children as well as programs for “at-risk” youth. We are currently seeking a FT Emergency Services Supervisor at Broward Outreach Centers in Hollywood, FL.

Requirements

• Requires a High School diploma or GED and Addictions Training and/or Certification
• Must have at least two (2) years of demonstrated experience working with the homeless population
• Must be of good moral character, with knowledge of homelessness and addiction issues, and the ability to lead clients by example
• Must have excellent communication skills to work effectively with all contracted agencies
• Must be able to exercise independent judgment within the general framework of approved case management techniques, existing laws, and within agency guidelines
• Must have the ability to recognize symptoms of common mental, physical, co-occurring alcohol/substance abuse addictions to make proper assessment for care plans, referrals, and linkage with community resources
• Must have the ability to react quickly and calmly in an emergency
• Must have competent administrative reporting skills and the ability to multi task.
• Must be computer literate and have experience with MS Office Suite (Word, Excel and Outlook)

Nice To Haves

• Bachelor’s degree in social work preferred
• Certified Addictions Professional (CAP) a plus

Responsibilities

• Oversees the daily workflow of the Emergency Services Department/Client Resources Center at assigned Center
• Handles discipline of employees in accordance with company policy
• Leads, trains and evaluates staff
• Updates HMIS database accurately and in a timely manner to generate correct information for reports
• Uses independent judgment to recognize and identify symptoms of common mental illnesses, co-occurring, and substance abuse
• Reviews case files with direct reports and keeps Assistant Centers Director informed
• Addresses performance issues in a timely manner and maintains a professional relationship with staff
• Communicates professionally and with compassion when dealing with staff and clients, while maintaining a calm demeanor
• Leads by exemplary Christian testimony, and represents the Mission with community partners in a professional manner.
• Submits monthly billing and report outcomes to Assistant Centers Director
• Ensures that case activities are updated on a daily/weekly basis
• Leads staff file peer reviews of care plans to determine quantity and quality of care, and keeps Assistant Centers Director informed
• Oversees the Client Resource Center to ensure that student activities are monitored, evaluations are up-to-date, and the confidentiality of each student's progress is maintained
• Seeks out and maintains relationships with community resources that can benefit clients
• Links clients with community resources
• Ensures that Case Managers link clients with resources and documents case files in a timely manner
• Attends graduations and meetings with community partners as requested
• Oversees the resolution of emergency situations occurring within the building on weeknights, weekends, and holidays when needed
• Oversees fire drills/alarms and elevator alarms within the building, as well as securing the building during periods of extreme weather (i.e. hurricanes)
• Assists with coordinating street events/outreaches, and provides audio setup for company events
• Will lead and/or participate in devotions, prayers, or other ministry activities ex. outreach events
• Must be in agreement with and sign The Caring Place Statement of Faith
• Performs other related duties as assigned

Benefits

• Day off for Birthday/Work Anniversary
• Employee Discounts
• Holidays (12)
• Paid Time Off
• Health Insurance (Medical, Dental, Vision, Disability, GAP and Health Savings Account)
• Company Paid Life insurance
• 403b Retirement Plan with 3% match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED