Emergency Services Mitigation Technician

Rainbow Restoration of Chesapeake • Portsmouth, VA

68d • Onsite

About The Position

Rainbow Restoration of Chesapeake is a growing emergency services and restoration company serving Hampton Roads. We are part of the Neighborly family of home services brands — national systems, local accountability. We are building a team of technicians who take the field seriously. People who follow the plan, document what they do, protect the equipment, and leave every jobsite better than they found it. People who are proud of the work — not just present for the shift. Experience in restoration is not required. The right attitude is. We are being a team that is interested in our continued growth. This means investing in people who show up, execute, and grow. Our best lead technicians started exactly where you are standing now.

Requirements

• You follow instructions the first time — no improvising, no shortcuts
• You are honest when something goes wrong — you report it, you do not hide it
• You show up on time, ready to work, with the right attitude
• You take care of equipment like it is your own — because the company trusts you with it
• You are comfortable in physically demanding environments: heat, moisture, mold, PPE

Nice To Haves

• Experience in restoration is not required.
• You have worked in restoration, remediation, or a related trade and you have a track record of executing correctly and documenting your work.
• You are newer to the trade but you have worked in construction, labor, or a physically demanding field role and you take direction well and do quality work.
• You have no restoration experience but you are physically capable, coachable, reliable, and ready to learn a trade with a real career path.

Responsibilities

• Place, adjust, and monitor drying equipment (air movers, dehumidifiers, and airscrubbers) on water-damaged properties under the direction of the lead technician
• Take and log moisture readings at assigned locations — accurately, same day, every time
• Photograph all affected areas: before work begins, during drying, and after completion
• Assist with controlled demolition — removing damaged materials per the scope, cleaning up, confirming quality before moving on
• Set up containment and execute mold remediation tasks under lead direction and protocol
• Perform emergency board-up work — board openings correctly, document all materials used
• Report any unexpected site conditions (mold indicators, equipment damage, customer concerns, structural hazards) to your lead immediately — same shift, not the next morning
• Clock in and out accurately by job with detailed activity notes in QuickBooks Time — same day, every day

Benefits

• Health, vision, and dental insurance
• Paid time off and paid holidays
• 401(k) — eligibility discussed at offer
• Company-provided tools, equipment, and PPE
• Paid training and certifications
• IICRC WRT (Water Damage Restoration Technician) — paid based on performance
• Structured 30/60/90-day onboarding — clear expectations from Day 1, not trial-and-error
• Advancement to Lead Technician is earned — and it is achievable for the right person

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed