Emergency Services Intake Counselor
About The Position
Garfield Park Behavioral Hospital provides compassionate, evidence-based psychiatric and behavioral health support to children and teens ages 3 to 17. Guided by the highest standards of ethics and individualized care, our mission is to exceed patient expectations, instill hope in families, and meet the diverse needs of our community. We are passionate about transforming lives through quality behavioral healthcare, and we are excited to further serve our patients by expanding our partial and intensive outpatient programs through an upcoming construction project. Job Summary: As the Emergency Services Intake Counselor, you will conduct crisis risk assessments and provides clinical triage for families and professionals. You will also manage the fast-paced, high-stress admissions process, ensuring compliance with mental health laws and confidentiality policies.
Requirements
- Masters Degree required in Social Work, Counseling, Psychology, or related clinical field.
- Licensure or eligibility for licensure (LPC, LSW, LCPC, LCSW) or Registered Nurse in the State of Illinois preferred
- BLS (AHA) and CPI certifications required upon orientation completion
- Thorough understanding of the DSM-V criteria, psychotropic medications, and assessment skills with the ability to develop quick and strong clinical rapport.
- Working knowledge of Illinois Confidentiality Act, Illinois Mental Health Code, EMTALA and ILPA process.
- Must possess a detailed understanding of psychiatric criteria for various levels of care and insurance/benefit verifications.
- Have the ability to provide de-escalation techniques and crisis stabilization.
- Must be able to utilize CBT, Trauma Informed Care and Crisis Intervention effectively.
- Must be able to work cooperatively with other hospital staff and community agencies.
- Good organization skills, attentive to detail, thorough, as well as excellent oral and written clinical communication skills.
Nice To Haves
- Bilingual in both Spanish and English preferred
Responsibilities
- Conducts risk evaluations (suicide, psychosis, substance abuse) and gathers health and treatment histories.
- Coordinates intake paperwork, pre-certifications, and physician care collaboration.
- Manages bed availability, patient deflections, and multidisciplinary team updates.
- Maintains records and upholds legal and confidentiality standards.
Benefits
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- SoFi Student Loan Refinancing Program
- Career development opportunities within UHS and its 300+ Subsidiaries!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
