Emergency Services Dispatcher - Steel Mill - Porter County

Allied Universal • Chesterton, IN

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Allied Universal Security is the World's Leading Global Security Company - Plenty of Room for Career Advancement! Allied Universal is seeking Dispatch Officers. Our Dispatch Officers allow us to contribute to our company’s core purpose of providing unparalleled service, systems and solutions to serve, secure and care for the people and businesses of our communities.

Requirements

• Must have a valid driver's license for at least one year
• Must have open availability to be able to work mornings, afternoons, evenings, overnights, holidays, and weekends - the schedule rotates monthly
• MUST have exceptional computer skills and be able to multi-task
• Be at least 18 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Be at least 18 years of age for unarmed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only

Nice To Haves

• 21+ years of age for armed roles

Responsibilities

• Dispatch officers answer department business and emergency telephones, monitor department radio traffic and dispatch appropriate personnel to respond to routine and emergency requests.
• Making necessary notifications to various internal and external departments and agencies.
• Requesting additional outside resources as directed by the shift supervisor.
• Monitoring CCTV's and reporting any discrepancies or suspicious activity that may be observed.
• Monitoring automated access control systems for discrepancies.
• Monitoring intrusion and fire alarm systems.
• Performing additional clerical responsibilities.
• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem solving manner.
• Conduct regular and random patrols around the business and perimeter.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED