Emergency Services 9-1-1 Training Coordinator

Randolph CountyAsheboro, NC

About The Position

Performs skilled technical work in planning, organizing, scheduling, coordinating, and conducting department in-service training programs, to include continuing education, new employee orientation, and new employee training academy. Will maintain employee training records, compile, schedule and analyze quality management data and audits, provide remediation to 9-1-1 employees when necessary, and provide educational instruction to employees and the public.

Requirements

  • Associate degree in related field
  • Three to five years as a working a 9-1-1 Telecommunicator preferred
  • Equivalent combination of education and experience

Responsibilities

  • Planning, organizing, scheduling, coordinating, and conducting department in-service training programs
  • Conducting continuing education, new employee orientation, and new employee training academy
  • Maintaining employee training records
  • Compiling, scheduling, and analyzing quality management data and audits
  • Providing remediation to 9-1-1 employees when necessary
  • Providing educational instruction to employees and the public
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