The ER Tech is responsible for all basic patient care duties. This includes, but is not limited to, therapeutic treatment as ordered by the physician on duty, operation of laboratory equipment, patient discharge, and education. The ER Tech will triage all patients upon arrival to determine their location of treatment (Emergency room versus urgent care), provide general patient care including therapeutic and diagnostic intervention, and provide age and education-specific education to all patients. The role also involves assuring a clean work environment, which may include duties often reserved for housekeeping services, such as emptying trash, mopping floors, and cleaning counters. The ER Tech must follow all company and HIPAA policies and procedures, and encourage a work environment that is friendly and respectful. They will provide patients and their families with a customer-focused, friendly, reassuring, and open environment that encourages patient participation in health care decisions. The ER Tech must accurately interpret a physician’s instructions and assist the physician on duty with the treatment of patients. Communication with the physician regarding patient needs and client feedback, and with the operations coordinator's observation is crucial. The role involves administering medications, collecting specimens, and conducting laboratory tests, while reviewing and upholding lab policies and procedures. Collaboration with health team members is essential to ensure patient well-being, and supporting the efforts of team members is expected. The ER Tech will execute physician orders, including administration of medications, treatments, and IVs according to policy and procedure, and observe and document the patient's response to pertinent medications. Preparing specimens and operating lab equipment are also key duties. The position requires 100% attendance at mandatory skills training yearly, maintaining all required professional certifications and licenses, and participating in any and all certifications of the facility. Maintaining CEUs, completing yearly assigned education on time, and attending a minimum of four staff meetings (reading and signing minutes of meetings not attended) are also required. Patient education and discharge instructions are part of the role, as is following infection control and OSHA safety guidelines. The physical demands include talking, hearing, and specific vision abilities. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping, crouching, and lifting/supporting patients. The ER Tech will work in a healthcare setting and must accept the possibility of exposure to radiation, noise, infectious/communicable diseases, blood and blood borne diseases, chemicals, fumes, odors, gases, and dusts. This position requires working near moving mechanical parts and exposure to toxic or caustic materials. Moderate noise from phones, computers, printers, and medical equipment is expected. The position requires standing, walking, sitting, use of hands, and reaching, and may also require climbing, kneeling, or crouching. Incumbents will be scheduled based on operational need, which may include rotating shifts, standby, or on-call duties. This job description is not designed to cover all activities, duties, or responsibilities, and may change at any time.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED