The ER Tech is responsible for all basic patient care duties. This includes, but is not limited to, therapeutic treatment as ordered by the physician on duty, operation of laboratory equipment, patient discharge, and education. The ER Tech will triage all patients upon arrival to determine their location of treatment (Emergency room versus urgent care), provide general patient care including therapeutic and diagnostic intervention, and provide age and education-specific education to all patients. They will assure a clean work environment, which may include duties often reserved for housekeeping services, such as emptying trash, mopping floors, and cleaning counters. The ER Tech must follow all company policies, including HIPAA policies and procedures, and encourage a work environment that is friendly and respectful. They will provide patients and their families with a customer-focused, friendly, reassuring, and open environment that encourages patient participation in health care decisions. The ER Tech must accurately interpret a physician’s instructions and assist the physician on duty with the treatment of patients. They will communicate with the physician regarding the patient's needs and client feedback, and the operations coordinator's observation. The ER Tech will administer medications, collect specimens and conduct laboratory tests, and review and uphold lab policies and procedures. They will collaborate with health team members to ensure the patient's well-being as evidenced by staff/client feedback and support the efforts of team members. The ER Tech will execute physician orders, including administration of medications, treatments, and IVs according to policy and procedure, and observe and document the patient's response to pertinent medications. They will prepare specimens and operate lab equipment, review and uphold lab policies and procedures, and attend 100% of mandatory skills training yearly. The ER Tech must maintain all required professional certifications and licenses, participate in any and all certifications of the facility, maintain CEU’s, complete yearly assigned education on time, and attend a minimum of four staff meetings and read and sign all minutes of meetings not attended. Patient education and discharge instructions are also a key responsibility, as is following infection control and OSHA safety guidelines.
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Career Level
Entry Level
Education Level
High school or GED