Emergency Preparedness Program Manager

Banner Health•Page, AZ

1d•$34 - $56•Hybrid

About The Position

The Emergency Preparedness Program partners with healthcare facilities and leaders to ensure readiness for emergencies, disasters, and business disruptions. The team provides strategic oversight of emergency preparedness activities, regulatory compliance, training, exercises, and incident response. Through collaboration and continuous improvement, the department helps protect patients, staff, visitors, and operations during all types of emergencies. No two days are the same for an Emergency Preparedness Program Manager. One day may involve conducting a facility risk assessment, facilitating an emergency exercise, or updating emergency operations plans. Another may focus on regulatory readiness, collaborating with leaders on preparedness initiatives, analyzing exercise results, or supporting real-world incident responses. This role combines strategic planning, relationship-building, problem-solving, and leadership to strengthen organizational resilience across the healthcare system. Schedule: Generally Monday - Friday standard business hours with availability to respond to incidents 24/7. On Call rotation. Hybrid will require regular travel to oversee Banner Churchill, Banner Lassen, and Page Hospital. Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

Requirements

Bachelor Degree in Business, Nursing or a related field, or equivalent related experience.
Must possess strong knowledge and understanding of disaster planning, emergency management or emergency preparedness as normally demonstrated through a minimum of five years of disaster management experience.
Must demonstrate knowledge of disaster management regulations and compliance.
Requires the ability to anticipate disaster management needs and prepare accordingly.
Requires excellent interpersonal, oral and written communication skills.

Nice To Haves

Masters Degree preferred.
Certified Emergency Manager, Associate Emergency Manager, Certified Business Continuity Professional or Associate Business Continuity Professional accreditation preferred.
Additional related education and/or experience preferred.

Responsibilities

Participates in the organization’s emergency management strategic planning and development of goals and objectives.
Coordinates the development of facilities’ objectives that align with the organization’s strategic goals and objectives.
Oversees their implementation and evaluates them quarterly.
Coordinates the development and customization of an integrated healthcare system emergency management plan (EMP) and a system specific emergency operation plan (EOP).
Incident specific plans in the EOP will include, but are not limited to, HCC activation, decontamination, emergency credentialing, evacuation, weather related events, and pandemic flu.
Communication with senior leadership and staff related to the reporting of incidents as appropriate.
Coordinates exercises and training, implementation, evaluation, and maintenance of the EMP and EOP.
Oversees the facilities' hazard vulnerability analysis (HVA) process on an annual basis.
Based on the HVA findings, plans, coordinates, and implements exercises and drills to test and improve readiness.
Manages or supports facilities’ EM training and exercise program including tracking of competency-based training validation; designing, conducting, and evaluating required exercises; customization of exercise documentation; development and follow-up of exercise After Action Reports (AAR) and Corrective Action Plans (CAP).
Response, recovery, evaluation, and follow-up of an actual event. Evaluation and follow-up will include an AAR and CAP.
Oversees the EM equipment and inventory supply list and rotation of supplies, including equipment needed in the HCC’s.
Identifies and purchases additional equipment, supplies and services as appropriate and necessary.
Maintains current knowledge of applicable regulations including the Joint Commission, local, state, federal, OSHA, NIMS, and other EM related regulations and is responsible for coordinating activities that support compliance with the applicable EM regulations.
Maintains current knowledge of EM best practices.
Establishes and maintains relationships with the community including other healthcare/pre-hospital agencies and local, state, and federal agencies.
Coordinates the establishment of relationships and memoranda of understanding with local vendors and utility companies to maintain facility continuity of operations during and after an event or disaster.
Responsible for facilities’ specific grant management, by identifying hospital preparedness and communication systems grant opportunities, submitting grant proposals, managing grant funding and implementing grant benchmarks, if applicable.
Responsible for appropriate EM meeting oversight and participation in other facilities’ committees that are required to integrate EM related interdepartmental functions such as safety and security and EM Coordinator meetings.
Demonstrates effective communication and human relations skills which facilitate the emergency management needs of the organization, all of its facilities and staff, and surrounding community.
Presents behaviors and actions which maintain Banner Health’s credibility, integrity and positive image.
Provides liaison contact between the facilities and the community resources.
Internal customers include various levels of organizational and healthcare personnel and management.
External customers include other health systems, the surrounding community, and various regulatory agencies.