Emergency Preparedness Manager

City of Calabasas•Calabasas, CA

About The Position

Under general direction, the Emergency Preparedness Manager plans, organizes, oversees, coordinates, and manages the City’s emergency preparedness, response, and recovery programs, including emergency management, disaster preparedness and recovery, and assigned public safety programs and initiatives. The position develops and maintains preparedness and response plans involving all City departments; supports operational readiness, regulatory compliance, and recovery activities; and provides complex staff support to the City Manager and City Council. The role also serves as a professional resource for organizational, managerial, and operational analyses and studies and requires considerable independence, initiative, and discretion within broad guidelines. The manager oversees program operations, policies, staffing, budgets, contracts, projects, and regulatory compliance. Responsibilities include Emergency Operations Center (EOC) readiness and activation, training and supporting EOC teams, coordinating disaster claims and reimbursement, and supporting City departments’ compliance with the Standardized Emergency Management System. The position receives general supervision from the City Manager or assigned management personnel and directly supervises professional, technical, and support staff. The typical qualification is a combination of training and experience providing the required knowledge, skills, and abilities. This typically includes education equivalent to a bachelor’s degree in public administration, emergency management, criminal justice, public safety, or a related field, plus five years of increasingly responsible professional experience in public safety or emergency management, including two years in a management or supervisory capacity. A valid California Driver’s License, or evidence of equivalent mobility, must be maintained throughout employment. The work is primarily in a standard office environment, with visits to various sites and use of standard office equipment and a motor vehicle. Employees may interact with upset staff or public and private representatives. Extended hours, including weekends, evenings, and holidays, may be required to meet City operational needs. City employees also serve as Disaster Service Workers during emergencies under California Government Code Sections 3100–3109.

Requirements

  • Education equivalent to a bachelor’s degree from an accredited college or university, with major coursework in public administration, emergency management, criminal justice, public safety, or a related field.
  • Five years of increasingly responsible professional experience in public safety or emergency management, including two years in a management or supervisory capacity.
  • Possession and maintenance throughout employment of a valid California Driver’s License, or evidence of equivalent mobility.
  • Knowledge of organization and management practices for developing, analyzing, and evaluating programs, policies, and operational needs.
  • Knowledge of employee supervision, work planning, assignment review, evaluation, discipline, and staff training.
  • Knowledge of leadership, budget development and administration, contract administration and management, and risk management principles.
  • Knowledge of EOC organization, readiness requirements, activation levels, and documentation processes.
  • Knowledge of intergovernmental emergency management systems and coordination among City, county, state, and federal agencies.
  • Knowledge of applicable federal, state, and local laws, codes, regulations, industry standards, and best practices related to the assigned area.
  • Knowledge of disaster reimbursement, claims documentation, and public assistance programs associated with emergency declarations.
  • Knowledge of community-based emergency preparedness programs, public safety initiatives, complex arithmetic and statistical techniques, research methods, report preparation, business correspondence, and safety rules and protocols.
  • Knowledge of customer-service techniques and modern equipment and communication tools, including computers and relevant software.
  • Knowledge of SEMS and NIMS frameworks.
  • Ability to select and supervise staff, provide training and development, ensure effective work, and evaluate performance objectively and positively.
  • Ability to prepare and administer complex budgets and allocate limited resources cost-effectively.
  • Ability to plan, administer, and evaluate municipal emergency preparedness, response, and recovery programs involving multiple departments and external partners.
  • Ability to analyze legislation, regulations, and program requirements and prepare supporting materials for executive review.
  • Ability to prepare, review, and maintain accurate records, reports, and documentation for regulatory compliance and disaster reimbursement.
  • Ability to interpret and apply relevant laws, codes, regulations, policies, procedures, and standards.
  • Ability to prepare clear and concise written materials; exercise tact, initiative, prudence, and independent judgment; organize work, prioritize, meet critical deadlines, and follow up on assignments.
  • Ability to use relevant computer systems, software applications, and modern business equipment; communicate clearly orally and in writing; and establish effective working relationships.
  • Ability to work in a standard office setting, use standard office equipment, operate a motor vehicle, and visit various sites.
  • Ability to lift, carry, push, and pull materials and objects up to 20 pounds.

Responsibilities

  • Plan, manage, and oversee City emergency preparedness, response, and recovery programs, including emergency management, disaster preparedness and recovery, and assigned public safety programs and initiatives.
  • Develop and maintain preparedness and response plans involving all City departments.
  • Participate in developing and implementing program goals, objectives, work plans, policies, priorities, service levels, and procedures.
  • Participate in developing, administering, and overseeing program budgets; determine funding needs and ensure compliance with budgeted funding.
  • Develop and standardize procedures and methods to monitor and improve program efficiency and service delivery; assess workloads and support systems and recommend improvements.
  • Participate in selecting, training, motivating, and evaluating personnel; coordinate training, address performance deficiencies, and recommend or implement discipline and termination procedures.
  • Manage projects by developing plans, setting priorities, monitoring task completion, anticipating problems, and coordinating with team members and user groups.
  • Develop requests for proposals and scopes of work; evaluate proposals, recommend awards, negotiate contracts, and administer contracts for compliance and service quality.
  • Maintain EOC procedures, systems, readiness, and operational capability; activate the EOC for incidents and planned events as appropriate.
  • Develop, train, and support EOC teams of executive staff, employees, and volunteers; ensure EOC equipment and systems remain operational.
  • Coordinate with the Finance Department on City disaster claims and reimbursement through the California Governor’s Office of Emergency Services and FEMA; maintain records and documentation for disaster declarations and recovery operations.
  • Support City department compliance with SEMS through training and review of departmental emergency plans.
  • Serve as a liaison with City departments, divisions, outside agencies, commissions, committees, and task forces.
  • Provide complex staff assistance to the City Manager and City Council; prepare and present staff reports and other written materials; maintain program files and records and ensure proper documentation.
  • Represent the City in meetings with public and private organizations, community groups, contractors, and the public on emergency preparedness and public safety matters.
  • Participate in professional meetings and monitor developments, regulations, and technology affecting emergency management and public safety; implement approved policy and procedural changes.
  • Review program activities and staff work for compliance with applicable federal, state, and local laws, codes, and regulations.
  • Answer public questions, provide information, and investigate and respond to complaints and inquiries related to emergency preparedness and public safety programs.
  • Ensure staff comply with City and mandated safety rules, regulations, and protocols; support preparedness and serve as a leader on the City EOC team during activations.
  • Perform other duties as assigned.
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