Emergency Medical Services (EMS) Support Specialist

Metropolitan Washington Airports Authority•Dulles International Airport, VA

1d•$36 - $52

About The Position

The Emergency Medical Services (EMS) Support Specialist serves in the Airports Authority’s Fire & Rescue Department EMS Division, providing operational, administrative, and regulatory support for EMS service delivery. The role is central to pharmacy operations, controlled substance management, patient care documentation quality assurance, EMS billing readiness, and logistical support at station and divisional levels. The position manages EMS medication and supply operations and helps maintain regulatory compliance, operational readiness, accurate patient care records, and billing documentation. It also supports training coordination, certification compliance, EMS technologies and inventory systems, public education, community outreach, and emergency preparedness initiatives.

Requirements

Five years of progressively responsible experience providing operational, administrative, and logistical support within an EMS or fire/EMS agency or a similarly regulated public safety or healthcare environment.
Working knowledge of EMS operations, medication handling processes, and controlled substance requirements applicable to EMS pharmacy operations.
Strong administrative and organizational skills, including the ability to maintain accurate inventories, logs, audits, and regulatory documentation.
Ability to handle confidential and sensitive information with professionalism, discretion, and integrity.
Demonstrated ability to collaborate effectively with EMS personnel, logistics staff, vendors, and regulatory or oversight entities.
Proficiency with computers and electronic systems, including inventory management tools, RMS platforms, and electronic medication dispensing or tracking systems.
Ability to work independently, prioritize multiple tasks, meet regulatory deadlines, and adapt to changing operational requirements.
Strong verbal and written communication skills.
High school diploma or GED.
Valid driver’s license in good standing.
Current certification as a Virginia Paramedic.
DEA Controlled Substance Ordering System (CSOS) registration to procure Schedule II medications within six months of hire, promotion, or placement in the job.
Ability to lift, move, and transport medication inventory, supply containers, and equipment weighing up to 50 pounds.

Nice To Haves

Previous experience with EMS pharmacy management or controlled substance oversight.
Experience with Image Trend EMS reporting systems or similar RMS platforms.
Knowledge of DEA, Virginia Board of Pharmacy, and EMS-related regulatory requirements.
Experience in EMS training, quality assurance, or administrative support roles.
Current BLS Instructor certification from the American Safety and Health Institute (ASHI) or the American Heart Association (AHA).
EMS Education Coordinator (EC) Certification from the Virginia Office of Emergency Medical Services (VAOEMS).
Certification as a Virginia Paramedic from the National Registry of Emergency Medical Technicians.

Responsibilities

Manage day-to-day administrative and operational functions of the EMS Pharmacy, including procurement, receipt, inventory control, secure storage, distribution, reconciliation, and disposal of medications and EMS supplies, including Schedule II–VI controlled substances.
Ensure compliance with federal, state, and local regulations governing controlled substances and EMS medications, including DEA, Virginia Board of Pharmacy, and Virginia Office of EMS requirements.
Maintain DEA CSOS registration and exercise authorized purchasing authority for Schedule II controlled substances in accordance with regulatory standards.
Track, audit, and monitor inventory; resolve discrepancies; monitor expiration dates; and document inventory from receipt through administration or destruction.
Oversee restocking and operational readiness of medications and EMS supplies across fire stations, EMS units, medication vending systems, and controlled substance vaults.
Coordinate and document disposal and destruction of expired, damaged, or compromised medications in accordance with regulatory requirements.
Maintain regulatory records, logs, reports, and documentation in formats that support prompt retrieval during inspections, audits, or compliance reviews.
Prepare and submit audits, inventory summaries, discrepancy logs, expiration reports, and other required regulatory documentation.
Review EMS patient care reports for completeness, accuracy, and compliance with Virginia Office of EMS and Airports Authority documentation standards.
Verify required data elements to support EMS billing before submission to the contracted billing provider.
Identify documentation trends, deficiencies, or training needs and communicate findings to EMS leadership to support continuous quality improvement.
Assist with training coordination, skills refreshers, competency validation, and implementation of EMS technologies and inventory systems.
Track and ensure EMS personnel’s ongoing compliance with NREMT certifications and Virginia Office of EMS credentialing requirements.
Provide operational and administrative support to EMS leadership, including reporting, logistics coordination, scheduling assistance, data entry, and internal and external coordination.
Participate in public education, community outreach, and airport-wide emergency preparedness initiatives.
Perform additional duties as assigned.